Items where Author is "M., Novita Irma Diana"
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M., Novita Irma Diana (2010) Pengembangan Model Analisis Kepuasan Layanan Medis Menggunakan Metode Structural Equation Modeling (SEM) Berdasarkan "Disconfirmation Of Expectation" Di Rumah Sakit Umum Haji Surabaya. Masters thesis, Institut Teknologi Sepuluh November.