Items where Author is "Prakoso, Bagas Mardiasyah"

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Thesis

Prakoso, Bagas Mardiasyah (2021) Strategi Peningkatan Kualitas Layanan Aplikasi Digital Banking XYZ Dengan Penerapan Integrasi E-Servqual, Metode Kano Dan Quality Function Deployment (QFD). Masters thesis, Institut Teknologi Sepuluh Nopember Surabaya.

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