Items where Author is "Pratomo, Valentino Budi"

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Pratomo, Valentino Budi (2016) Perancangan Tata Kelola Manajemen Insiden TI Berdasarkan Kerangka Kerja ITIL 2011 (Studi Kasus Pada PT. Bank ABC). Masters thesis, Institut Teknologi Sepuluh Nopember.

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