Items where Author is "Pribadi, Henry"

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Pribadi, Henry (2020) Peningkatan Kualitas Layananpublik Balai Monitor Kelas I Surabayadengan Integrasi Service Quality (Servqual), Important Performance Analysis (Ipa) Dan House Of Quality (HoQ). Masters thesis, Institut Teknologi Sepuluh Nopember.

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