Items where Author is "Putri, Rachmah Agus"
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Putri, Rachmah Agus (2019) Perancangan SLA (Service Level Agreement) SIAKAD Berdasarkan Kerangka Kerja CMMI-SVC dan ITIL V3 (Studi Kasus: UIN Malang). Masters thesis, Institut Teknologi Sepuluh Nopember.