Items where Author is "Qomara, Astra Savero"
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Thesis
Qomara, Astra Savero (2024) ANALISIS PENGARUH SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION DAN ELECTRONIC WORDOF-MOUTH (E-WOM) MENGGUNAKAN TEXT MINING PADA ULASAN RUMAH SAKIT DI KOTA SURABAYA. Other thesis, Institut Teknologi Sepuluh Nopember.