Items where Author is "Rauf, Nurhayati"

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Rauf, Nurhayati (2002) Penerapan Quality Function Deployment dalam Meningkatkan Kualitas Pelayanan Terminal Angkutan Umum (Studi Kasus Terminal Angkutan Umum Sungguminasa-Gowa). Masters thesis, Institut Teknologi Sepuluh Nopember.

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