Items where Author is "Refindra, Brian"

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Thesis

Refindra, Brian (2019) Analisis dan Perancangan Perbaikan Layanan Logistik menggunakan Customer Journey Framework pada PT Pos Indonesia (Persero): Studi Kasus Kantor Pos Kebon Rojo Surabaya. Other thesis, Institut Teknologi Sepuluh Nopember.

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