Items where Author is "Rulianti, Arindra Mutiara"

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Thesis

Rulianti, Arindra Mutiara (2019) Integrasi Metode Importance-Perfomance Analysis (IPA) dan Potential Gain in Customer Value (PGCV) dalam Membentuk Loyalitas Pelanggan pada Unit Layanan Jaringan Distribusi Gas Rumah Tangga di Pasuruan dan Probolinggo. Other thesis, Institut Teknologi Sepuluh Nopember.

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