Items where Author is "Safitri, Azizah Yulia"
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Thesis
Safitri, Azizah Yulia (2019) Identifikasi Overall Satisfaction terhadap Service Quality Berdasarkan Persepsi dan Ekspektasi Konsumen: Studi Kasus Taksi Resmi Bandar Udara Internasional Juanda Surabaya. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.