Items where Author is "Satrio, Putra Bagus"

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Thesis

Satrio, Putra Bagus (2021) Peningkatan Kualitas Pelayanan Dengan Metode Servqual dan 5 Why’s Analysys Pada Rumah Sakit Islam Surabaya. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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