Items where Author is "Simbolon, Tigor Rizkiadi"
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Thesis
Simbolon, Tigor Rizkiadi (2025) Perancangan Strategi Peningkatan Kualitas Layanan Keagenan Perbankan Menggunakan Metode Servqual Dan Quality Function Deployment Di Wilayah Jabodetabek. Masters thesis, Institut Teknologi Sepuluh November.