Items where Author is "Tsavandho, Fiqo"

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Thesis

Tsavandho, Fiqo (2021) ANALISIS TINGKAT KEPUASAN PELANGGAN JASA KONSTRUKSI DENGAN METODE INTEGRASI SERVQUAL, KANO, IPA, DAN HOQ UNTUK MEMBERIKAN USULAN PERBAIKAN. STUDI KASUS: PT. KARYATIM SURABAYA. Masters thesis, Institut Teknologi Sepuluh Nopember.

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