Items where Author is "Wulansari, Reni Wulansari"

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Thesis

Wulansari, Reni Wulansari (2007) Evaluasi Dan Peningkatan Kualitas Sistem Pelayanan Gangguan Pada Unit Corporate Customer Dengan Pendekatan Lean Six Sigma (Studi Kasus : PT.Telkom Divre V Jawa Timur). Other thesis, Institut Teknologi Sepuluh Nopember Surabaya.

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