Analisis Kebutuhan dan Persepsi Apoteker Terhadap Sistem Catatan Digital Obat Terpadu Menggunakan Conventional Content Analysis

Tejonegoro, Randy (2025) Analisis Kebutuhan dan Persepsi Apoteker Terhadap Sistem Catatan Digital Obat Terpadu Menggunakan Conventional Content Analysis. Masters thesis, Institut Teknologi Sepuluh Nopember.

Text 6032241149-Master_Thesis.pdf - Accepted Version Restricted to Repository staff only Download (6MB) | Request a copy

Abstract

Perkembangan teknologi digital mengubah banyak hal di bidang pelayanan kesehatan, termasuk pelayanan kefarmasian di apotek. Disisi lain, masih banyak transaksi obat dicatat secara manual dan tidak menjadi satu kesatuan yang terintegrasi. Tujuan penelitian ini untuk melakukan analisis kebutuhan dan persepsi apoteker terhadap manfaat, tantangan, dan risiko dari penerapan Sistem Catatan Digital Obat Terpadu dalam mendukung Pelayanan Informasi Obat (PIO) di apotek. Penelitian ini menggunakan pendekatan kualitatif dengan metode Conventional Content Analysis (CCA). Data dikumpulkan melalui kuesioner dan wawancara terhadap lima orang apoteker yang telah memiliki pengalaman yang lama, dengan bantuan prototipe konseptual sistem sebagai media diskusi. Analisis data dilakukan melalui pengelompokan kode, pembentukan kategori, dan mencari hubungan antar kategori. Hasil yang diperoleh menunjukkan bahwa Conventional Content Analysis (CCA) berhasil mengambarkan kebutuhan dan persepsi apoteker yang komprehensif. Dihasilkan 80 (delapan puluh) kode awal, 10 (sepuluh) subkategori, dan 4 (empat) kategori utama, yaitu: Nilai dan Dampak yang Dirasakan, Evaluasi Fungsionalitas dan Usabilitas, Konteks Sosial dan Kebutuhan Pengguna, serta Penerimaan, Kepercayaan, dan Harapan di Masa Depan. Gambaran komprehensif yang diperoleh untuk pengembangan Sistem Catatan Digital Obat Terpadu, tidak hanya mengungkap apa yang dibutuhkan tetapi juga mengapa dan bagaimana sistem harus beroperasi sesuai dengan konteks yang ada. Sistem yang efisien, terintegrasi, meningkatkan kualitas pelayanan kefarmasian, mendukung keselamatan pasien, keterlibatan pasien, transparan, fleksibel serta adaptif. Merupakan kebutuhan apoteker yang harus dipenuhi. Lalu persepsi apoteker terhadap sistem diperoleh hasil bahwa sistem memberi manfaat besar dalam mendukung Pelayanan Informasi Obat (PIO), meski diiringi dengan munculnya tantangan dan risiko. Temuan ini dapat menjadi dasar rekomendasi untuk pengembangan inovasi layanan apotek berbasis digital yang sesuai kebutuhan dan regulasi kesehatan di Indonesia.
======================================================================================================================================
The development of digital technology has changed many things in the field of healthcare, including pharmaceutical services in pharmacies. On the other hand, many drug transactions are still recorded manually and are not integrated into a single system. The purpose of this study is to analyze the needs and perceptions of pharmacists regarding the benefits, challenges, and risks of implementing an Integrated Digital Drug Record System to support Drug Information Services (PIO) in pharmacies. This study uses a qualitative approach with the Conventional Content Analysis (CCA) method. Data were collected through questionnaires and interviews with five pharmacists who have extensive experience, with the help of a conceptual prototype of the system as a medium for discussion. Data analysis was conducted through code grouping, category formation, and searching for relationships between categories. The results obtained show that Conventional Content Analysis (CCA) successfully describes the comprehensive needs and perceptions of pharmacists. There were 80 (eighty) initial codes, 10 (ten) subcategories, and 4 (four) main categories, namely: Perceived Value and Impact, Evaluation of Functionality and Usability, Social Context and User Needs, and Acceptance, Trust, and Future Expectations. A comprehensive overview obtained for the development of an Integrated Digital Drug Record System not only reveals what is needed but also why and how the system should operate in accordance with the existing context. An efficient, integrated system that improves the quality of pharmaceutical services, supports patient safety, patient involvement, transparency, flexibility, and adaptability is a necessity that must be met by pharmacists. Then, pharmacists' perceptions of the system show that the system provides great benefits in supporting Drug Information Services (PIO), even though it is accompanied by challenges and risks. These findings can be the basis for recommendations for the development of digital based pharmacy service innovations that are in line with the needs and health regulations in Indonesia.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Layanan Apotek Digital, Riwayat Obat Pasien, Conventional Content Analysis, Pelayanan Informasi Obat (PIO), Digital Pharmacy Services, Patient Medication History, Drug Information Services (PIO)
Subjects:	R Medicine > RA Public aspects of medicine > RA971 Health services administration. T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Randy Tejonegoro
Date Deposited:	30 Jan 2026 01:40
Last Modified:	05 Mar 2026 04:57
URI:	http://repository.its.ac.id/id/eprint/130805

Actions (login required)

View Item