Pengembangan Enterprice Resource Planning Modul Customer Management Dengan Metode 5-Stage ERP Implementation Pada PT Sun Artha Putra Mandiri

Rahman, Arief (2021) Pengembangan Enterprice Resource Planning Modul Customer Management Dengan Metode 5-Stage ERP Implementation Pada PT Sun Artha Putra Mandiri. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

PT Sun Arta Putra Mandiri merupakan perusahan yang bergerak dibidang jasa dan memiliki model bisnis business-to-business (B2B) sehingga memiliki frekuensi penjualan yang sedikit namun terjadi dalam jumlah yang besar. PT Sun Arta Putra Mandiri saat ini telah menerapkan sistem (Enterprise Resource Planning) ERP berbasis cloud yaitu ERP Acumatica. ERP adalah teknologi yang digunakan untuk mengelola informasi dalam perusahaan dengan akurat. Dengan menerapkan konsep keberlanjutan bisnis yang merupakan nilai kunci perusahaan meningkatkan produktivitas dan kreatifitas, PT Sun Arta Putra Mandiri akan menerapkan implementasi ulang pada sistem ERP Acumatica dari versi 2020 R1 ke 2021 R1. Namun dalam melakukan implementasi ERP yang tidak selalu sesuai harapan merupakan masalah tersendiri. Perlu adanya perencanaan yang matang sebelum dilakukan implementasi ERP agar dapat menghasilkan proses bisnis yang sesuai dengan kebutuhan perusahaan. Implementasi ERP ini menggunakan pendekatan 5-stages ERP Implementation yaitu project preparation, business blueprint, realization, final preparation, dan go-live. Diawali dengan tahap project preparation dimana permasalahan hingga ruang lingkup ditentukan terlebih dahulu dengan perusahaan. Pada tahap business blueprint dilakukan pemetaan proses bisnis. Perubahan proses bisnis didapatkan melalui analisis fitgap yaitu perbandingan antara proses bisnis as-is dengan proses standar pada ERP. Tahap realization merupakan proses konfigurasi hingga kustomisasi pada sistem ERP yang dilakukan berdasarkan pada dokumen BRM dan ACR yang telah didefinisikan. Tahap final preparation merupakan tahap pengujian sistem. Hasil dari konfigurasi dan kustomisasi akan diuji menggunakan Black-Box Testing dan UAT untuk memastikan sistem bekerja dengan baik. Penelitian ini menghasilkan BRM dan software Acumatica yang telah berjalan dengan baik serta dikonfigurasi sesuai dengan kebutuhan perusahaan. Dengan implementasi ulang Acumatica ini, diharapkan dapat menunjang tujuan keberlangsungan bisnis PT Sun Artha Putra Mandiri.
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PT Sun Arta Putra Mandiri is a company engaged in services and has a business-to-business (B2B) business model so that it has a small frequency of sales but occurs in large numbers. PT Sun Arta Putra Mandiri currently has implemented a cloud-based ERP (Enterprise Resource Planning) system, namely Acumatica ERP. ERP is a technology used to accurately manage information within the company. By applying the concept of business sustainability which is the company's key value in increasing productivity and creativity, PT Sun Arta Putra Mandiri will implement a re-implementation of the Acumatica ERP system from the 2020 R1 to 2021 R1 versions. However, the implementation of ERP that does not always meet expectations is a problem in itself. There needs to be careful planning before implementing ERP in order to produce business processes that are in accordance with company needs. This ERP implementation uses a 5-stage ERP Implementation approach, namely project preparation, business blueprint, realization, final preparation, and go-live. Starting with the project preparation stage where the problem to the scope is determined in advance with the company. At the business blueprint stage, business process mapping is carried out. Changes in business processes are obtained through fitgap analysis, namely the comparison between as-is business processes and standard processes in ERP. The realization stage is the process of configuration to customization of the ERP system based on the defined BRM and ACR documents. The final preparation stage is the system testing stage. The results of the configuration and customization will be tested using Black-Box Testing and UAT to ensure the system works well. This research produces BRM and Acumatica ERP that have been running well and configured according to company needs. With the re-implementation of Acumatica, it is hoped that it can support the business continuity goals of PT Sun Artha Putra Mandiri.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Enterprise Resource Planning, 5-stage ERP Implementation, Fit-Gap Analysis
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 57201-(S1) Undergraduate Thesis
Depositing User:	Arief Rahman
Date Deposited:	22 Aug 2021 01:48
Last Modified:	22 Aug 2021 01:48
URI:	http://repository.its.ac.id/id/eprint/88497

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