Design and Development of a Chatbot to Assist Students for Completing their Study Plan Form in ITS Information Systems

Putrandono, Mateo Raka Artanto (2024) Design and Development of a Chatbot to Assist Students for Completing their Study Plan Form in ITS Information Systems. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Formulir Rencana Studi adalah istilah yang ditujukan untuk mahasiswa agar dapat memilih mata kuliah yang akan diambil, beserta kelas dan jadwal berdasarkan daftar mata kuliah dengan jadwal dan kelas terbuka. Namun, ketika mahasiswa Sistem Informasi ITS mengisi Formulir Rencana Studi, terkadang mereka mengalami kesulitan dan mengajukan pertanyaan melalui obrolan kepada Departemen. Tentu saja, proses ini memakan waktu lama dan tidak efisien karena mahasiswa Sistem Informasi ITS perlu menunggu jawaban dari Departemen. Oleh karena itu, diperlukan aplikasi tanya jawab dengan memanfaatkan teknologi chatbot untuk menyederhanakan, mempercepat, dan mengoptimalkan kualitas layanan di Departemen Sistem Informasi ITS. Chatbot ini dibuat dengan menggunakan kode Python dan SQL Server sebagai database. Dengan adanya chatbot ini, proses tanya jawab tentang Formulir Rencana Studi akan menjadi lebih cepat dan mudah sehingga dapat memberikan manfaat bagi mahasiswa dan departemen.
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Study Plan Form or in Bahasa called Formulir Rencana Studi is a term that is intended for students to choose the courses they will take, along with the classes and schedules based onthe list of courses with open schedules and classes. However, when ITS Information Systems students fill out the Study Plan Form, students sometimes have a problem filling it out and ask their questions to the Department via chat. Of course, this process takes a long time and is inefficient because ITS Information Systems students need to wait for answers from the Department. Therefore, a question-and-answer application is needed by utilizing chatbot technology to simplify, speed up and optimize the quality of service in the ITS Information Systems Department. The chatbot is created by using Python code and SQL server as a database. With this chatbot, the question-and-answer process about Study Plan Form will be faster and easier so that it can provide benefits for students and the department.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Study Plan Form, Chatbot, Python, KBQA (Knowledge Based Question Answering), Formulir Rencana Studi
Subjects:	T Technology > T Technology (General) T Technology > T Technology (General) > T59.7 Human-machine systems.
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 57201-(S1) Undergraduate Thesis
Depositing User:	Mateo Raka Artanto Putrandono
Date Deposited:	06 Feb 2024 07:16
Last Modified:	06 Feb 2024 07:16
URI:	http://repository.its.ac.id/id/eprint/106271

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