Perancangan Sistem Pengukuran Kinerja Logistik pada Terminal Kargo Internasional Bandar Udara X Menggunakan Logistics Scorecard

Subagyo, Anindya Karissa (2024) Perancangan Sistem Pengukuran Kinerja Logistik pada Terminal Kargo Internasional Bandar Udara X Menggunakan Logistics Scorecard. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Pada tahun 2024, dilakukan penerapan program logistik pada terminal kargo internasional Bandar Udara X yang memungkinkan terjadinya simplifikasi proses logistik sehingga dapat menurunkan biaya dan waktu yang dibutuhkan. Namun, saat ini belum ada pengukuran kinerja logistik terstruktur yang diaplikasikan agar perusahaan dapat melakukan evaluasi kinerjanya. Oleh karena itu, dilakukan penelitian ini untuk merancang sistem pengukuran dan mengukur kinerja logistik pada terminal kargo internasional Bandar Udara X menggunakan logistics scorecard. Perancangan sistem pengukuran kinerja dimulai dengan identifikasi profil dan strategi logistik perusahaan, identifikasi dan validasi Key Performance Indicator (KPI), pembobotan menggunakan metode pairwise comparison dalam Analytical Hierarchy Process (AHP) untuk KPI yang valid hingga didapatkan bobot akhir. Dari implementasi sistem pengukuran kinerja yang telah dirancang, dihasilkan 13 KPI yang valid dan didapatkan bahwa kinerja logistik perusahaan masuk dalam kategori baik dengan ketercapaian sebesar 85,57%. Berdasarkan rentang pencapaian pada traffic light system yang telah ditentukan, terdapat 9 KPI berwarna hijau dan 4 KPI berwarna kuning yang selanjutnya dilakukan analisis untuk mencari penyebabnya menggunakan metode Root Cause Analysis (RCA). Perusahaan dapat mempertimbangkan untuk menggunakan sistem pengukuran yang dihasilkan untuk pengukuran kinerja logistik pada masa mendatang.
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In 2024, a logistic program was implemented in the international cargo terminal at X Airport which allows the simplification of logistics processes to lower costs and time required. However, currently there is no structured logistics performance measurement that has been applied so that the company can evaluate its performance. Therefore, this research was conducted to design a measurement system and measure logistics performance at the international cargo terminal at X Airport using the logistics scorecard. Designing a performance measurement system begins with identifying the company's profile and logistics strategy, identifying and validating Key Performance Indicators (KPIs), weighting valid KPIs using the pairwise comparison method in the Analytical Hierarchy Process (AHP) until the final weight is determined. After implementing the designed performance measurement system, 13 valid KPIs were generated, and it was found that the company's logistics performance was in the good category with achievement of 85,57%. Based on the established range of achievements in the traffic light system, there are 9 green KPIs and 4 yellow KPIs which are then analyzed to find the cause using the Root Cause Analysis (RCA) method. The company may consider using the resulting measurement system to measure the logistics performance in the future.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	AHP, KPI, Logistics Performance Measurement, Logistics Scorecard, Traffic Light System AHP, KPI, Logistics Scorecard, Pengukuran Kinerja Logistik, Traffic Light System
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP
Divisions:	Faculty of Industrial Technology and Systems Engineering (INDSYS) > Industrial Engineering > 26201-(S1) Undergraduate Thesis
Depositing User:	Anindya Karissa Subagyo
Date Deposited:	08 Aug 2024 05:57
Last Modified:	08 Aug 2024 05:57
URI:	http://repository.its.ac.id/id/eprint/110961

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