Design Thinking Dalam Optimalisasi Produk Inovasi Untuk Meningkatkan Sustainability Product Service System: Studi Kasus Produk Gerakan Seribu Tangan Palsu

Firmansyah, Ahmad Nur (2024) Design Thinking Dalam Optimalisasi Produk Inovasi Untuk Meningkatkan Sustainability Product Service System: Studi Kasus Produk Gerakan Seribu Tangan Palsu. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Gerakan Seribu Tangan Palsu merupakan hasil kolaborasi diantara para dosen dari Institut Teknologi Sepuluh Nopember (ITS) yang telah memperhatikan kemajuan inovasi terkait dengan difabel. Proyek pengembangan ini dilakukan dengan melibatkan anggota akademik ITS dan masyarakat secara luas. Produk prostetik yang dipasarkan oleh program Seribu Tangan Palsu masih bersifat linear economy (LE) sehingga donasi produk berakhir hanya pada pasien saja dan tidak kembali ke produsen atau distributor untuk perbaikan, perawatan, atau pengembangan produk. Hal ini berpotensi munculnya sumber sampah baru apabila produk sudah tidak dapat digunakan kembali dan langsung dibuang oleh pengguna. Tujuan penelitian adalah mengoptimalkan produk inovasi untuk memperkuat hubungan antara produk dan layanan yang berkelanjutan sehingga membentuk circular economy (CE) dengan model bisnis product service system (PSS) lewat kemudahan pemahaman product knowledge kepada setiap pihak terkait. Metode yang digunakan adalah design thinking yang terbagi dalam 4 tahapan. Pada tahapan ideate, terdapat proses penyusunan product design specification sebagai acuan pembuatan produk yang telah dioptimalkan lewat proses design thinking. Design thinking tersebut digunakan sebagai pemercepat proses pemecahan masalah. Hasil penelitian secara praktikal berfokus pada timbal balik setiap variabel, yaitu: product knowledge, product design specification dan product service system atas berjalannya dan terbantunya circular economy pada program Gerakan Seribu Tangan Palsu dengan model bisnis product service system (PSS). Secara praktikal, penelitian menghasilkan metode pengolahan feedback, percepatan dalam produksi dan skema bisnis baru dengan interaksi antar supplier, produsen, distributor dan user secara sirkular. Hasil penelitian secara ilmiah ditunjukkan lewat uji hipotesis dengan regresi linear berganda serta pearson’s correlation antar variabel. Hasil kedua metode tersebut menentukan bahwa null hipotesis diterima dan semua besaran pengaruh yang terjadi antar variabel tersebut dinilai sangat lemah dan lemah. Diharapkan hasil dari penelitian ini dapat menjadi referensi model bisnis pada program donasi selanjutnya, sehingga membentuk pergerakan bisnis secara sirkular yang memperhatikan lingungan dan pelaksanaannya dapat dijalankan terus menerus sebagai program rutin.
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Gerakan Seribu Tangan Palsu is a collaborative effort among lecturers from the Institut Teknologi Sepuluh Nopember (ITS), focusing on innovations for people with disabilities. This development project involves ITS academic members and the broader community. The prosthetic products marketed by Gerakan Seribu Tangan Palsu program are still based on a linear economy (LE). Consequently, product donations end with the patients, and the products do not return to the manufacturers or distributors for repair, maintenance, or further development. This situation poses a risk of creating new waste sources if the products can no longer be used and are directly discarded by users. The research aims to optimize innovative products to strengthen the relationship between products and sustainable services, thus forming a circular economy (CE) through a product service system (PSS) business model by facilitating the understanding of product knowledge among all related parties. The method used is design thinking, divided into four stages. During the ideate stage, there is a process of preparing product design specifications as a reference for creating optimized products through the design thinking process. This design thinking is used to accelerate problem-solving processes. Practically, the research results focus on the reciprocal relationship of each variable, namely: product knowledge, product design specification, and product service system, to support the circular economy in Gerakan Seribu Tangan Palsu program with the PSS business model. Practically, the research produces a method for processing feedback, accelerating production, and a new business scheme involving circular interactions among suppliers, manufacturers, distributors, and users. Scientifically, the research results are shown through hypothesis testing with multiple linear regression and Pearson's correlation among variables. The results of these two methods indicate that the null hypothesis is accepted, and all the effects among these variables are considered very weak or weak. It is hoped that the results of this research can serve as a reference for business models in future donation programs, thereby forming a circular business movement that is environmentally conscious and can be continuously implemented as a routine program.

Item Type:	Thesis (Masters)
Subjects:	T Technology > TS Manufactures > TS155 Production control. Production planning. Production management T Technology > TS Manufactures > TS170 New products. Product Development T Technology > TS Manufactures > TS171 Product design T Technology > TS Manufactures > TS183 Manufacturing processes. Lean manufacturing.
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Ahmad Nur Firmansyah
Date Deposited:	10 Aug 2024 02:02
Last Modified:	10 Aug 2024 02:02
URI:	http://repository.its.ac.id/id/eprint/110983

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