Optimalisasi Sistem Informasi dengan Implementasi Langchain Chatbot di PT Telkom Indonesia

Ardana, I Gusti Ngurah Ervan Juli (2025) Optimalisasi Sistem Informasi dengan Implementasi Langchain Chatbot di PT Telkom Indonesia. Project Report. [s.n.], [s.l.]. (Unpublished)

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Abstract

PT Telkom Indonesia merupakan perusahaan telekomunikasi terkemuka yang terus berinovasi dalam menyediakan solusi berbasis teknologi untuk mendukung operasional dan layanan. Salah satu inovasi yang dikembangkan adalah implementasi chatbot berbasis LangChain untuk mengoptimalkan sistem informasi perusahaan. Chatbot ini dirancang untuk membantu pengguna dalam menelusuri dan memanfaatkan data dari 2 sumber yaitu Database SQL dan PDF secara efisien. Proyek ini melibatkan pemanfaatan fitur LangChain, seperti dynamic few-shot prompts dan memory, untuk meningkatkan kualitas respons chatbot. Hasil evaluasi menunjukkan bahwa chatbot mampu memberikan jawaban yang relevan, responsif, dan akurat sesuai kebutuhan pengguna. Pengembangan chatbot ini diharapkan dapat meningkatkan efisiensi dan akurasi dalam pengelolaan informasi perusahaan serta memberikan pengalaman pengguna yang lebih baik.
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PT Telkom Indonesia is a leading telecommunications company that continues to innovate by providing technology-based solutions to support its operations and services. One of the innovations developed is the implementation of a LangChain-based chatbot to optimize the company’s information system. This chatbot is designed to assist users in efficiently exploring and utilizing data from two sources: an SQL Database and PDF files.This project leverages LangChain features such as dynamic few-shot prompts and memory to enhance the quality of the chatbot's responses. Evaluation results indicate that the chatbot is capable of delivering relevant, responsive, and accurate answers tailored to user needs. The development of this chatbot is expected to improve efficiency and accuracy in managing company information while also providing a better user experience.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	LangChain, Chatbot, Database, SQL, PDF, Few- Shot
Subjects:	T Technology > T Technology (General) > T57.5 Data Processing T Technology > T Technology (General) > T58.6 Management information systems T Technology > T Technology (General) > T58.8 Productivity. Efficiency
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Informatics Engineering > 55201-(S1) Undergraduate Thesis
Depositing User:	I Gusti Ngurah Ervan Juli Ardana
Date Deposited:	20 Jan 2025 00:35
Last Modified:	20 Jan 2025 00:35
URI:	http://repository.its.ac.id/id/eprint/116387

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