Evaluasi Penerimaan Teknologi Aplikasi Sayang Warga Untuk Kader Surabaya Hebat Dengan Pendekatan UTAUT

Syeuna, Eryska (2025) Evaluasi Penerimaan Teknologi Aplikasi Sayang Warga Untuk Kader Surabaya Hebat Dengan Pendekatan UTAUT. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Banyaknya keluhan warga akan kondisi lingkungan seperti gizi dan biaya yang mengalami kekurangan menjadi alasan munculnya aplikasi Sayang Warga. Aplikasi Sayang Warga perlu dievaluasi tingkat penerimaannya bisa diketahui sejauh mana aplikasi ini menjadi solusi yang efektif dalam memenuhi kebutuhan dan harapan warga. Secara khusus, evaluasi dalam penelitian ini bertujuan untuk menganalisis seberapa siap Kader Surabaya Hebat dalam menerima aplikasi Sayang Warga. Unified Theory of Acceptance and Use of Technology (UTAUT) sebagai sintesis model penerimaan teknologi digunakan untuk evaluasi aplikasi Sayang Warga Empat kunci konstruk dari UTAUT, yaitu: harapan kinerja, harapan usaha, pengaruh sosial, dan kondisi fasilitas digunakan dalam evaluasi ini dan diolah menggunakan software SMARTPLS-SEM. Hasil evaluasi menunjukkan bahwa tingkat penerimaan para kader terhadap penggunaan aplikasi Sayang Warga adalah baik dengan kelima hipotesis yang diuji diterima. Hipotesis tersebut mencakup pengaruh Behavioral Intention terhadap Use Behaviour, Effort Expectancy terhadap Behavioral Intention, Facilitating Conditions terhadap Use Behaviour, Performance Expectancy terhadap Behavioral Intention, dan Social Influence terhadap Behavioral Intention. Akan tetapi, sosialisasi atau pelatihan rutin kepada para kader perlu dilakukan jika terdapat pembaruan sistem khususnya kepada kader yang sudah berusia lanjut. Hal tersebut bertujuan agar penggunaan aplikasi di lapangan sesuai dengan semestinya dan data yang diinput akurat.
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The abundance of complaints from residents regarding various environmental deficiencies, including nutrition, costs, and other conditions, is one of the reasons for the existence of the “Sayang Warga” application. “Sayang Warga” application needs to be evaluated for its acceptance level to determine how effectively it can serve as a solution to meet the needs and expectations of the residents. The is study aims to analyze the readiness of Surabaya Hebat cadres to accept the “Sayang Warga” application. To formulate recommendations to improve public acceptance the “Sayang Warga” application. The Unified Theory of Acceptance and Use of Technology (UTAUT) model synthesizes a technology acceptance model that will be appropriately used as an evaluation model for the “Sayang Warga” application. To evaluate the acceptance of the “Sayang Warga” application, emphasis will be placed on four key constructs of UTAUT: performance expectancy, effort expectancy, social influence, and facilitating conditions on the intention to accept the “Sayang Warga” application, which will be analyzed using SMARTPLS-SEM software. The results indicate a positive acceptance level of the cadres toward using the Sayang Warga application, as evidenced by the acceptance of all five tested hypotheses. These hypotheses include the influence of Behavioral Intention on Use Behaviour, Effort Expectancy on Behavioral Intention, Facilitating Conditions on Use Behaviour, Performance Expectancy on Behavioral Intention, and Social Influence on Behavioral Intention. However, if there are system updates, regular socialization or training sessions need to be conducted for the cadres, especially for older cadres. This aims to ensure that the application is used appropriately in the field and that the input data is accurate.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Aplikasi Sayang Warga, UTAUT, Kader Surabaya, Penerimaan Teknologi, “Sayang Warga” Application, UTAUT, Surabaya Cadres, Technology Acceptance
Subjects:	T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Eryska Syeuna
Date Deposited:	02 Feb 2025 06:28
Last Modified:	02 Feb 2025 06:28
URI:	http://repository.its.ac.id/id/eprint/117748

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