Raditia, Rahmat Aminuddin (2025) Analisa Penilaian Kinerja SRM (Supplier Relationship Management) Dengan Pendekatan BWM (Best Worst Method) Dan ANP (Analytic Network Process). Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Perusahaan dituntut untuk menyediakan produk berkualitas dengan harga efisien dan distribusi yang cepat guna mempertahankan daya saing. Supplier memiliki peran krusial sebagai penyedia bahan baku yang tepat, cepat, dan andal. PT. SC Johnson Manufacturing Indonesia Surabaya menghadapi berbagai kendala dalam hubungan pemasok, seperti keterlambatan, perubahan harga, dan ketidaksesuaian kuantitas pasokan. Penelitian ini bertujuan mengidentifikasi kriteria utama dalam pengelolaan hubungan pemasok (Supplier Relationship Management/SRM), serta mengevaluasi dan menentukan prioritas supplier menggunakan metode Best Worst Method (BWM) dan Analytical Network Process (ANP). Hasil penelitian ini mengidentifikasi enam kriteria utama: ketersediaan bahan baku, pengiriman, garansi, pembayaran, harga bahan, serta kualitas produk, masing-masing dengan tiga subkriteria. Subkriteria dominan meliputi kemampuan memenuhi permintaan, kecepatan pengiriman, harga yang lebih murah, dan kemudahan pemrosesan produk. Evaluasi dengan ANP menunjukkan bahwa PT. CMG memiliki bobot tertinggi (0,28895) sebagai supplier utama, sementara PT. RM memiliki bobot terendah (0,22888). Implikasi manajerial dari penelitian ini adalah pentingnya penyusunan sistem evaluasi supplier yang terukur dan berbasis data, pemfokusan kerja sama strategis pada supplier prioritas, serta penerapan model keputusan multi-kriteria dalam proses pengadaan. Temuan ini mendukung peningkatan efisiensi, ketepatan pasokan, dan pengambilan keputusan yang lebih objektif dalam manajemen rantai pasok perusahaan.
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Companies are required to provide quality products at efficient prices and fast distribution to maintain competitiveness. Suppliers have a crucial role as the right, fast, and reliable provider of raw materials. PT SC Johnson Manufacturing Indonesia Surabaya faces various obstacles in supplier relationships, such as delays, price changes, and supply quantity mismatches. This research aims to identify the main criteria in supplier relationship management (SRM), as well as evaluate and prioritize suppliers using the Best Worst Method (BWM) and Analytical Network Process (ANP). The results identified six main criteria: raw material availability, delivery, warranty, payment, material price, and product quality, each with three sub-criteria. The dominant sub-criteria include ability to meet demand, speed of delivery, lower price, and ease of product processing. Evaluation with ANP shows that PT CMG has the highest weight (0.28895) as the main supplier, while PT RM has the lowest weight (0.22888). The managerial implications of this research are the importance of developing a measurable and data-driven supplier evaluation system, focusing strategic cooperation on priority suppliers, and applying multi criteria decision models in the procurement process. The findings support improved efficiency, supply accuracy, and more objective decision-making in corporate supply chain management.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | suplier, best, worst, relationship, analytic |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD30.23 Decision making. Business requirements analysis. T Technology > TS Manufactures > TS155 Production control. Production planning. Production management |
| Divisions: | Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT) |
| Depositing User: | Rahmat Aminuddin Raditia |
| Date Deposited: | 02 Aug 2025 08:12 |
| Last Modified: | 02 Aug 2025 08:12 |
| URI: | http://repository.its.ac.id/id/eprint/126397 |
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