Manajemen Risiko Rantai Pasok di Perusahaan FMCG Makanan dan Minuman dengan Metode House of Risk

Apriliawan, Alvian Firman (2025) Manajemen Risiko Rantai Pasok di Perusahaan FMCG Makanan dan Minuman dengan Metode House of Risk. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Setiap perusahaan senantiasa dihadapkan pada berbagai risiko yang dapat mengganggu stabilitas operasional, salah satunya adalah risiko rantai pasok. Risiko ini dapat mengganggu kelancaran proses bisnis, menurunnya kepuasan pelanggan, hingga berdampak pada performa finansial perusahaan. Oleh karena itu, diperlukan sistem manajemen risiko yang sistematis dan terstruktur. PT. XYZ sebagai fastmoving consumer goods (FMCG) makanan dan minuman, memiliki tingkat kerentanan yang cukup tinggi terhadap risiko yang berasal dari sisi permintaan (demand), pasokan (supply), maupun proses internal. Perusahaan telah menerapkan sistem manajemen risiko untuk mengelola risiko kendali mutu, risiko kepatuhan terhadap regulasi, risiko keuangan, risiko manajemen data, serta risiko bisnis dan persaingan. Namun belum ada manajemen risiko yang secara khusus mengelola risiko rantai pasok, sehingga dibutuhkan pendekatan yang lebih fokus dan mencakup keseluruhan rantai pasok. Penelitian ini menggunakan metode House of Risk (HOR) untuk risk assessment, karena mampu mengidentifikasi dan memetakan hubungan antara sumber risiko dan peristiwa risiko, menentukan risiko prioritas berdasarkan tingkat severity dan probability, serta menyusun prioritas strategi mitigasi berdasarkan efektifitas dan tingkat kesulitannya. Pendekatan HOR dilakukan melalui dua tahap utama, yaitu penilaian dan penentuan risiko prioritas (HOR I), serta penentuan strategi mitigasi (HOR II). Pengumpulan data dilakukan melalui wawancara dan focus group discussion dengan para expert sesuai bidangnya yang bekerja di perusahaan. Dari HOR I didapatkan 45 risk event dan 67 risk agent. Setelah dilakukan penilaian risiko, dipilih 9 risk agent prioritas untuk dibuat strategi mitigasinya dengan HOR II. Tiga risiko rantai pasok utama dengan nilai aggregate risk potential (ARP) terbesar adalah trouble mesin, kendala pengiriman, serta product defect. Berdasarkan HOR II diperoleh 12 preventive action beserta urutan prioritasnya sebagai strategi mitigasi untuk mencegah terulangnya risiko serupa di masa mendatang.
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Every company is continuously exposed to various risks that may disrupt operational and financial performance, one of them is supply chain risk. Such risks can hinder business processes, reduce customer satisfaction, and ultimately affect the company’s financial performance. Therefore, a systematic and structured risk management system is required. PT. XYZ, a food and beverage fast-moving consumer goods (FMCG) company in Indonesia, has a relatively high level of vulnerability to risks originating from demand, supply, and internal processes. The company has implemented risk management systems to oversee quality risks, regulatory compliance risks, financial risks, data management risks, as well as business and competitive risks. However, it does not yet have a risk management framework dedicated specifically to manage supply chain risks, indicating the need for a more focused and comprehensive approach. This study employs the House of Risk (HOR) method for risk assessment, as it enables the identification and mapping of relationships between risk sources and risk events, the determination of priority risks based on severity and probability, and the development of prioritized mitigation strategies based on their effectiveness and level of difficulty. The HOR approach is conducted through two main stages: assessment and identification of priority risks (HOR I), and formulation of mitigation strategies (HOR II). Data was gathered through interviews and focus group discussions with experts from relevant functions within the company. Through HOR I, it was identified 45 risk events and 67 risk agents. Following the risk assessment, nine priority risk agents were selected for mitigation strategy formulation using HOR II. The three main supply chain risks with the highest aggregate risk potential (ARP) are machine trouble, delivery constraints, and product defects. Based on HOR II, twelve preventive actions were generated, along with their priority order, as mitigation strategies to prevent the recurrence of similar risks in the future.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Supply Chain Risk Management, House of Risk, Risk Event, Risk Agent, Aggregate Risk Potential
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Alvian Firman Apriliawan
Date Deposited:	29 Dec 2025 05:24
Last Modified:	29 Dec 2025 05:24
URI:	http://repository.its.ac.id/id/eprint/129165

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