Perancangan Roadmap Tata Kelola Teknologi Informasi Untuk Prioritisasi Inisiatif Berbasis Framework COBIT 2019 Dan Analisis Nilai-Risiko McFarlan Grid

Novianto, Hendi Novianto (2026) Perancangan Roadmap Tata Kelola Teknologi Informasi Untuk Prioritisasi Inisiatif Berbasis Framework COBIT 2019 Dan Analisis Nilai-Risiko McFarlan Grid. Masters thesis, Institut Teknologi Sepuluh November.

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Abstract

Dalam era transformasi digital, tata kelola Teknologi Informasi (TI) berperan strategis dalam mendukung pencapaian tujuan bisnis dan pengelolaan risiko organisasi. Penelitian ini bertujuan merancang roadmap tata kelola TI yang terprioritaskan di PT Perusahaan Gas Negara (PGN) melalui integrasi framework COBIT 2019 dan pendekatan McFarlan Strategic Grid berbasis analisis nilai-risiko. Metode yang digunakan adalah studi kasus deskriptif kualitatif dengan pengumpulan data melalui wawancara, kuesioner, studi dokumentasi, dan observasi pada fungsi ICT PGN. Hasil penelitian menunjukkan bahwa rata-rata tingkat kapabilitas tata kelola TI berada pada level 3,67 (Defined), dengan target peningkatan menuju level 4 (Fully Achieved). Berdasarkan analisis gap, diidentifikasi 35 inisiatif perbaikan yang kemudian diprioritaskan menjadi 28 inisiatif utama melalui pemetaan McFarlan Grid ke dalam kuadran Strategic, Key Operational, High Potential, dan Support. Secara manajerial, roadmap yang dihasilkan memberikan panduan implementatif bagi pengambilan keputusan, perencanaan investasi TI, dan pelaksanaan transformasi digital secara bertahap dan terukur. Secara teoritis, penelitian ini berkontribusi pada pengembangan literatur tata kelola TI dengan mengintegrasikan penilaian kapabilitas COBIT 2019 dan analisis nilai-risiko sebagai dasar penetapan prioritas inisiatif tata kelola TI yang lebih kontekstual dan aplikatif.
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In the digital transformation era, Information Technology (IT) governance plays a strategic role in supporting business objectives and risk management. This research
aims to design a prioritized IT governance roadmap for PT Perusahaan Gas Negara (PGN) by integrating the COBIT 2019 framework with a value-risk-based McFarlan Strategic Grid approach. A qualitative descriptive case study was employed, with data collected through interviews, questionnaires, document analysis, and observations within the ICT function of PGN. The findings indicate that the average IT governance capability level is 3.67 (Defined), with a targeted improvement toward level 4 (Fully Achieved). Based on gap analysis, 35 improvement initiatives were identified and subsequently refined into 28 priority initiatives, classified into Strategic, Key Operational, High Potential, and Support quadrants using the McFarlan Grid. From a managerial perspective, the resulting roadmap provides a practical reference for decision-making, IT investment planning, and phased digital transformation execution. From a theoretical perspective, this research contributes to IT governance literature by extending the application of COBIT 2019 through the integration of capability assessment and value-risk-based prioritization, offering a more contextual and actionable approach to IT governance roadmap development.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Tata Kelola TI, COBIT 2019, McFarlan Strategic Grid, Roadmap TI. IT Governance, COBIT 2019, McFarlan Strategic Grid, IT Roadmap
Subjects:	T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Hendi Novianto
Date Deposited:	20 Jan 2026 07:23
Last Modified:	20 Jan 2026 07:23
URI:	http://repository.its.ac.id/id/eprint/129796

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