Oktarianto, Fhikri Haykal Oktarianto (2026) Evaluasi Usability Website myITS Classroom Menggunakan Model ISO/IEC 9126 Dan Pendekatan Structural Equation Modeling Partial Least Squares (SEM-PLS)(Studi Kasus: Mahasiswa Fakultas Vokasi ITS). Other thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Transformasi digital dalam dunia pendidikan mendorong pentingnya sistem e-learning yang tidak hanya fungsional, tetapi juga memiliki tingkat kegunaan (usability) yang tinggi. Penelitian ini bertujuan untuk mengevaluasi usability dari platform Learning Management System (LMS) myITS Classroom yang digunakan di Institut Teknologi Sepuluh Nopember (ITS), dengan fokus pada mahasiswa Fakultas Vokasi. Evaluasi dilakukan berdasarkan standar ISO/IEC 9126 yang mencakup empat subkarakteristik usability, yaitu understandability, learnability, operability, dan attractiveness. Pendekatan penelitian ini bersifat kuantitatif dengan metode Structural Equation Modeling Partial Least Squares (SEM-PLS) untuk menganalisis hubungan antar variabel. Data dikumpulkan melalui penyebaran kuesioner secara daring kepada mahasiswa aktif angkatan 2022 hingga 2024. Hasil penelitian menunjukkan bahwa pengguna myITS Classroom memberikan penilaian positif terhadap seluruh dimensi usability, analisis SEM-PLS menunjukkan bahwa instrumen penelitian valid dan reliabel. Usability terbukti berpengaruh kuat terhadap kepuasan pengguna, dengan dimensi attractiveness sebagai faktor paling dominan, diikuti oleh operability, sementara understandability dan learnability memberikan pengaruh positif namun tidak signifikan. Model penelitian juga memiliki kemampuan prediktif yang sangat baik dalam menjelaskan hubungan antara usability dan kepuasan pengguna.
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Digital transformation in education emphasizes the importance of e-learning systems that are not only functional but also possess a high level of usability. This study aims to evaluate the usability of the myITS Classroom Learning Management System (LMS) used at Institut Teknologi Sepuluh Nopember (ITS), with a focus on students of the Faculty of Vocational Studies. The evaluation is based on the ISO/IEC 9126 standard, which includes four usability sub-characteristics: understandability, learnability, operability, and attractiveness. This research adopts a quantitative approach using the Structural Equation Modeling Partial Least Squares (SEM-PLS) method to analyze the relationships among variables. Data were collected through an online questionnaire distributed to active students from the 2022 to 2024 cohorts. The results indicate that myITS Classroom users provide positive evaluations across all usability dimensions, and the SEM-PLS analysis confirms that the research instrument is valid and reliable. Usability is proven to have a strong effect on user satisfaction, with attractiveness as the most dominant factor, followed by operability, while understandability and learnability show positive but insignificant effects. The research model also demonstrates excellent predictive capability in explaining the relationship between usability and user satisfaction.
| Item Type: | Thesis (Other) |
|---|---|
| Uncontrolled Keywords: | ISO/IEC 9126, myITS Classroom, Usability, SEM-PLS, ISO/IEC 9126, myITS Classroom, Usability, SEM-PLS. |
| Subjects: | H Social Sciences > H Social Sciences (General) L Education > L Education (General) T Technology > T Technology (General) > T57.5 Data Processing T Technology > T Technology (General) > T58.6 Management information systems T Technology > T Technology (General) > T59.7 Human-machine systems. |
| Divisions: | Faculty of Vocational > 49501-Business Statistics |
| Depositing User: | Fhikri Haykal Oktarianto |
| Date Deposited: | 18 Feb 2026 00:44 |
| Last Modified: | 18 Feb 2026 00:44 |
| URI: | http://repository.its.ac.id/id/eprint/132470 |
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