Pemodelan Kinerja Dan Loyalitas Karyawan Pada Industri Pembangkit Listrik Dengan Pendekatan Structural Equation Modeling- Partial Least Square

Trilaksono, Ilham Nogroho (2022) Pemodelan Kinerja Dan Loyalitas Karyawan Pada Industri Pembangkit Listrik Dengan Pendekatan Structural Equation Modeling- Partial Least Square. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Terdapat fenomena yang menarik di PT “X” yang merupakan salah satu operator pembangkit listrik tenaga uap di komplek PLTU Paiton pada tahun 2019- 2020 dimana banyak karyawan yang memutuskan untuk resign dan hal ini diikuti dengan penurunan produktifitas karyawan. Dugaan kuat yang menyebabkan penurunan produktifitas dan loyalitas di PT “X” disebabkan oleh penurunan motivasi kerja karyawan. Penelitian ini bertujuan mengidentifikasi faktor-faktor yang mempengaruhi motivasi dan menentukan seberapa penting pengaruh motivasi terhadap kinerja dan loyalitas karyawan di PT “X”. Penelitian dilakukan dengan membangun model analisis yang didapatkan berdasarkan studi pustaka dan wawancara di lapangan. Kemudian diambil data yang dibutuhkan di lapangan menggunakan kuesioner. Data disebarkan kepada 125 responden yang merupakan karyawan departemen maintenance dengan data yang memenuhi persyaratan sebanyak 94 data. Data yang digunakan dirancang agar merepresentasikan powerblock Paiton. Data tersebut kemudian diolah dan diintrepretasikan menggunakan metode SEM-PLS. Hasil yang didapatkan dari analisis ini kemudian dibandingkan dengan kondisi aktual di lapangan untuk merumuskan rekomendasi terbaik yang dapat digunakan sebagai referensi bagi PT “X” dalam menentukan kebijakan di bidang pengelolaan sumberdaya manusia. Hasil penelitian yang telah diklarifikasi dengan wawancara lanjutan membuktikan bahwa faktor upah dan tunjangan tidak berpengaruh terhadap motivasi kerja karyawan, kemudian faktor pengembangan karyawan dan lingkungan kerja berpengaruh positif dan signifikan terhadap motivasi, dan temuan menariknya yakni faktor kepemimpinan manajemen ternyata berpengaruh negatif dan signifikan terhadap motivasi kerja karyawan. Upah dan tunjangan kemungkinan berpengaruh positif terhadap motivasi, namun kepemimpinan yang tidak memuaskan dianggap melunturkan motivasi karyawan di PT “X”. Penelitian juga membuktikan bahwa motivasi karyawan berpengaruh terhadap kinerja dan loyalitas karyawan secara positif dan signifikan. Loyalitaspun berpengaruh positif dan signifikan terhadap kinerja karyawan sehingga hasil penelitian ini sangat penting untuk direkomendasikan kepada PT “X”.
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There is an interesting phenomenon at PT "X", which is one of the operators of the coal fired power plant in the PLTU Paiton Block in 2019-2020, where many employees decided to resign, and this was followed by a decrease in employee productivity. There is a strong suspicion that the decline in productivity and loyalty at PT "X" is caused by a decrease in employee motivation. This study aims to identify the factors that influence motivation and determine the importance of motivation on employee performance and loyalty at PT "X." The research was conducted by building an analysis of the model obtained based on literature studies and interviews in the field. Then the data needed in the field was taken using a questionnaire. Data was sent to 125 respondents who are employees of the maintenance department, with 94 data that met the requirements. The data used is designed to represent the Paiton powerblock. The data is then processed and interpreted using the SEM-PLS method. The results obtained from this analysis are then compared with the actual conditions in the field to formulate the best recommendations that can be used as a reference for PT "X" in determining policies in the field of human resource management. The results of the research that has been verified by further interviews prove that salary and benefits have no effect on employee work motivation. Then employee development factors and work environment have a positive and significant effect on motivation, and the interesting finding is that leadership factors have a negative and significant effect on work motivation. employee. Wages and benefits may have a positive effect on motivation, but unsatisfactory leadership is considered to undermine employee motivation at PT "X". Research also proves that employee motivation has a positive and significant effect on employee performance and loyalty. Loyalty also has a positive and significant effect on employee performance, so that the results of this study are very important to be recommended to PT "X". karyawan, motivasi, kinerja, loyalitas, SEM-PLS.

Item Type:	Thesis (Masters)
Additional Information:	RTMT 658.314 22 Tri p-1 2022
Uncontrolled Keywords:	employees, motivation, performance, loyalty, SEM-PLS. karyawan, motivasi, kinerja, loyalitas, SEM-PLS.
Subjects:	T Technology > T Technology (General)
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Mr. Marsudiyana -
Date Deposited:	07 Jul 2026 06:07
Last Modified:	07 Jul 2026 06:26
URI:	http://repository.its.ac.id/id/eprint/134423

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