Pengaruh Job Crafting Dan Perceived Organizational Support Terhadap Employee Well-being Melalui Mediasi Work Engagement Pada Karyawan Wanita Perbankan

Yuliana, Prima (2026) Pengaruh Job Crafting Dan Perceived Organizational Support Terhadap Employee Well-being Melalui Mediasi Work Engagement Pada Karyawan Wanita Perbankan. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Karyawan wanita di sektor perbankan sering kali dihadapkan pada tantangan dalam menjaga kesejahteraan mereka di tengah tuntutan pekerjaan yang tinggi. Stres, burnout, dan ketidakseimbangan antara pekerjaan dan kehidupan pribadi menjadi masalah yang semakin mendesak untuk diatasi. Meskipun banyak organisasi fokus pada produktivitas, kesejahteraan karyawan, terutama wanita, sering kali belum optimal. Dalam penelitian ini, job crafting dan perceived prganizational support dianggap memiliki potensi besar untuk meningkatkan kesejahteraan karyawan. Penelitian ini bertujuan untuk mengkaji pengaruh job crafting dan perceived organizational support terhadap employee well-being, dengan work engagement sebagai variabel mediasi. Dengan pendekatan kuantitatif menggunakan Covariance-Based Structural Equation Modeling (CB-SEM), menggunakan data primer dengan 331 sampel karyawan wanita yang bekerja pada perusahaan perbankan. Hasil penelitian ini mengonfirmasi bahwa job crafting dan perceived organizational support memiliki pengaruh positif dan signifikan terhadap employee well-being pada karyawan wanita di sektor perbankan. Job crafting meningkatkan kesejahteraan dengan memungkinkan karyawan untuk menyesuaikan pekerjaan sesuai dengan minat dan keterampilan, sementara itu perceived organizational support mempengaruhi kesejahteraan karyawan melalui dukungan organisasi. Selain itu, work engagement terbukti memediasi hubungan antara job crafting dan perceived organizational support terhadap employee well-being yang menegaskan bahwa keterlibatan kerja yang tinggi berperan sebagai mekanisme penting dalam meningkatkan kesejahteraan karyawan. Analisis multigrup menunjukkan bahwa perbedaan status pernikahan memiliki pengaruh yang signifikan antar variabelnya. Penelitian ini memberikan rekomendasi pada perusahaan dan karyawan wanita perbankan dalam meningkatkan employee well-being melalui job crafting dan perceived organizational support melalui mediasi work engagement serta memberikan kontribusi bagi pengembangan teoritis terkait faktor-faktor internal dan eksternal yang mempengaruhi kesejahteraan karyawan.
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Female employees in the banking sector are often confronted with challenges in maintaining their well-being amid high job demands. Stress, burnout, and work-life imbalance have become increasingly pressing issues that need to be addressed. Although many organizations focus on productivity, employee well-being, particularly among women, is often not optimal. In this study, job crafting and perceived organizational support are considered to have significant potential in improving employee well-being. This study aims to examine the influence of job crafting and perceived organizational support on employee well-being, with work engagement as a mediating variable. A quantitative approach using Covariance-Based Structural Equation Modeling (CB-SEM) was employed, utilizing primary data from a sample of 331 female employees working in banking companies. The results of this study confirm that job crafting and perceived organizational support have a positive and significant influence on employee well-being among female employees in the banking sector. Job crafting enhances well-being by enabling employees to adjust their jobs according to their interests and skills, while perceived organizational support influences employee well-being through organizational support. Furthermore, work engagement is proven to mediate the relationship between job crafting and perceived organizational support on employee well-being, confirming that a high level of work engagement serves as an important mechanism in enhancing employee well-being. Multigroup analysis shows that differences in marital status have a significant influence between the variables. This study provides recommendations for companies and female banking employees in improving employee well-being through job crafting and perceived organizational support mediated by work engagement, as well as contributing to the theoretical development of internal and external factors influencing employee well-being.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	banking, employee well-being, job crafting, perceived organizational support, work engagement
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HQ The family. Marriage. Woman
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management > 61205-(S1) Undergraduate Thesis
Depositing User:	Prima Yuliana
Date Deposited:	31 Jul 2026 01:16
Last Modified:	31 Jul 2026 01:16
URI:	http://repository.its.ac.id/id/eprint/134952

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