Peranan Mediasi Employeee Engagement Atas Faktor Yang Berpengaruh Terhadap Turnover Intention Karyawan Perusahaan Pertambangan: Studi Pada PT. XXX

Veronica, Rachel (2026) Peranan Mediasi Employeee Engagement Atas Faktor Yang Berpengaruh Terhadap Turnover Intention Karyawan Perusahaan Pertambangan: Studi Pada PT. XXX. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

PT. XXX merupakan perusahaan kontraktor pertambangan dengan tingkat turnover karyawan yang cenderung mengalami peningkatan setiap tahunnya (selama tiga tahun) dengan rata-rata 10–15% per tahun. Penelitian ini bertujuan untuk menganalisis relevansi dari physical work environment, career growth, dan family supportive organization, sebagai faktor yang dapat berpengaruh terhadap employeee engagement dan job satisfaction dan berimplikasi terhadap turnover intention. Penelitian ini menggunakan pendekatan kuantitatif dengan dukungan wawancara eksploratif untuk memperkaya interpretasi hasil. Teknik sampling yang dipergunakan adalah stratified sampling dengan penghitungan besaran jumlah sampel berdasarkan sample-to-item sehingga diperoleh 235 responden. Data dianalisis dengan menggunakan PLS-SEM untuk menguji hipotesis penelitian. Hasil penelitian menunjukkan bahwa pertama, physical work environment dan career growth secara positif dan signifikan berpengaruh terhadap employeee engagement, sedangkan family supportive organization tidak berpengaruh. Kedua, physical work environment, career growth dan family supportive organization secara positif dan signifikan berpengaruh terhadap job satisfaction. Ketiga, physical work environment dan career growth secara negatif dan signifikan berpengaruh terhadap turnover intention sedangkan family supportive organization tidak berpengaruh. Keempat, employeee engagement secara negatif dan signifikan berpengaruh terhadap turnover intention sedangkan job satisfaction tidak berpengaruh. Kelima, employeee engagement memiliki peran complementary (partial) mediation atas pengaruh physical work environment dan career growth terhadap turnover intention. Career growth menjadi variabel dominan yang berpengaruh baik secara langsung terhadap turnover intention, maupun tidak langsung melalui employeee engagement.
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PT. XXX is a mining contractor company with an employee turnover rate that has tended to increase each year (for three years), averaging 10–15% per year. This research aims to analyze the relevance of the physical work environment, career growth, and family supportive organization as factors that can affect employee engagement and job satisfaction, and have implications to turnover intention. The descriptive quantitative method is used in an effort to analyze the relationships between variables, supported by descriptive analysis to understand the relationships that are formed.The sampling technique used is stratified sampling, with the sample size calculated based on the sample-to-item ratio, resulting in 235 respondents. The collected data will be analyzed using PLS-SEM to test the research hypotheses and descriptive analysis thru interviews to understand the relationships between the formed variables.The study conclude that, first, physical work environment and career growth positively and significantly affect employee engagement, while family supportive organization does not have an impact. Second, physical work environment, career growth, and family supportive organization positively and significantly affect job satisfaction. Third, the physical work environment and career growth negatively and significantly affect turnover intention, while family supportive organization does not have an impact. Fourth, employee engagement negatively and significantly affects turnover intention, while job satisfaction does not have an impact. Career growth becomes a dominant variable that influences turnover intention both directly and indirectly thru employee engagement.

Item Type: Thesis (Masters)
Uncontrolled Keywords: niat untuk berhenti, kondisi lingkungan fisik, pertumbuhan karier, dukungan organisasi terhadap keluarga, keterlibatan karyawan, kepuasan kerja, turnover intention, physical environmental conditions, career growth, family supportive organization, employee engagement, job satisfaction.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.7 Corporate culture.
Divisions: Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User: Rachel Veronica
Date Deposited: 23 Jul 2026 09:49
Last Modified: 23 Jul 2026 09:49
URI: http://repository.its.ac.id/id/eprint/136870

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