Relevansi Intuisi Dalam Perencanaan Investasi Teknologi Informasi (Studi Kasus: RSUD Haji Provinsi Jawa Timur)

Safitri, Indriyani Alif (2026) Relevansi Intuisi Dalam Perencanaan Investasi Teknologi Informasi (Studi Kasus: RSUD Haji Provinsi Jawa Timur). Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Penelitian ini dilatarbelakangi oleh meningkatnya kompleksitas teknologi dan berbagai ketidakpastian yang dihadapi organisasi dalam pengambilan keputusan investasi teknologi informasi (TI). Dalam praktiknya, pengambilan keputusan investasi TI tidak hanya didasarkan pada analisis rasional, tetapi juga melibatkan intuisi sebagai salah satu pertimbangan, khususnya pada tahap perencanaan investasi TI. Penelitian ini bertujuan mengkaji relevansi faktor pengalaman, pengetahuan, kepribadian, agama, dan lingkungan dalam membentuk intuisi manajerial pada pengambilan keputusan investasi TI di organisasi publik. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus pada RSUD Haji Provinsi Jawa Timur. Data diperoleh melalui wawancara mendalam semi terstruktur dengan dua informan yang terlibat langsung dalam perencanaan dan pelaksanaan pengadaan investasi TI. Data dianalisis menggunakan model spiral analisis data Creswell yang meliputi proses pengorganisasian data, pengkodean, pengelompokan kategori, penafsiran, dan interpretasi data. Hasil penelitian menunjukkan bahwa faktor pengalaman, pengetahuan, kepribadian, agama, dan lingkungan masih relevan dalam membentuk intuisi manajerial pada pengambilan keputusan investasi TI. Faktor pengalaman menjadi faktor yang paling menonjol, terutama melalui pembelajaran reflektif dan kemampuan mengenali pola dari pengalaman sebelumnya. Penelitian ini juga menemukan bahwa regulasi pengadaan pemerintah berperan sebagai faktor yang membatasi sekaligus membentuk penggunaan intuisi manajerial. Dalam konteks rumah sakit pemerintah, intuisi tidak digunakan secara bebas, melainkan tetap berada dalam kerangka regulasi dan prosedur formal yang berlaku. Temuan penelitian menunjukkan bahwa penggunaan intuisi paling banyak muncul pada tahap perencanaan investasi TI, khususnya dalam proses verifikasi kebutuhan dan penentuan prioritas. Temuan ini memberikan gambaran mengenai peran intuisi dalam pengambilan keputusan investasi TI di organisasi publik.
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This study is motivated by the increasing complexity of technology and the various uncertainties faced by organizations in information technology (IT) investment decision making. In practice, IT investment decisions are not based solely on rational analysis but also involve intuition as one of the considerations, particularly during the IT investment planning stage. This study aims to examine the relevance of experience, knowledge, personality, religion,
and environment in shaping managerial intuition in IT investment decision-making within public organizations. A qualitative approach with a case study method was employed at Haji Regional General Hospital of East Java Province. Data were collected through semi-structured in-depth interviews with two informants directly involved in IT investment planning and procurement implementation. The data were analyzed using Creswell's data analysis spiral, which includes data organization, coding, categorization, interpretation, and data interpretation. The findings indicate that experience, knowledge, personality, religion, and environment remain relevant in shaping managerial intuition in IT investment decision-making. Experience
emerged as the most prominent factor, particularly through reflective learning and pattern recognition based on previous experiences. The study also found that government procurement
regulations serve as a factor that both constrains and shapes the use of managerial intuition. In the context of public hospitals, intuition is not used freely but remains within the framework of applicable regulations and formal procedures. The findings further indicate that intuition is most prominently used during the IT investment planning stage, particularly in needs verification and priority setting. These findings provide insights into the role of intuition in IT investment decision-making within public organizations.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Perencanaan, Pengambilan Keputusan, Investasi Teknologi Informasi, Intuisi, Planning, Decision-Making, Information Technology Investment, Intuition
Subjects:	T Technology > T Technology (General) > T58.64 Information resources management
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 57201-(S1) Undergraduate Thesis
Depositing User:	Indriyani Alif Safitri
Date Deposited:	28 Jul 2026 07:17
Last Modified:	28 Jul 2026 07:17
URI:	http://repository.its.ac.id/id/eprint/138660

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