Pengaruh Dynamic Managerial Capability Terhadap Kinerja Organisasi Melalui Organizational Change Capacity : Studi Gender Sebagai Moderasi

Rabihah, Syahda Elma (2026) Pengaruh Dynamic Managerial Capability Terhadap Kinerja Organisasi Melalui Organizational Change Capacity : Studi Gender Sebagai Moderasi. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Penelitian ini bertujuan menganalisis pengaruh Dynamic Managerial Capability (DMC) terhadap Organizational Performance (OP) melalui Organizational Change Capacity (OCC) dan Innovative Work Behavior (IWB) sebagai variabel mediasi, serta menguji peran gender sebagai pemoderasi. Penelitian menggunakan pendekatan kuantitatif eksplanatori dengan desain cross-sectional dan multi-source (cross-level). Data dikumpulkan dari 132 manajer dan 305 karyawan di Bank Syariah X Wilayah VIII Surabaya Raya. Data karyawan diagregasi ke tingkat manajer melalui composite score, sehingga unit analisis akhir adalah 132 manajer. Analisis data menggunakan CB-SEM dengan Mplus.
Hasil penelitian menunjukkan model fit yang sangat baik (CFI=1,000; RMSEA=0,000; SRMR=0,006). Dari delapan hipotesis, dua didukung: DMC berpengaruh positif dan sangat kuat terhadap IWB (β=0,966; p<0,001), dan OCC berpengaruh positif terhadap OP (β=0,961; p<0,001). Sebaliknya, DMC tidak berpengaruh terhadap OCC (β=-0,028; p=0,762), dan IWB tidak berpengaruh terhadap OP (β=-0,257; p=0,129). Gender tidak memoderasi hubungan DMC dengan OCC (β=-0,129; p=0,225) maupun DMC dengan IWB (β=-0,034; p=0,240). Efek mediasi OCC dan IWB juga tidak signifikan.
Penelitian menyimpulkan bahwa DMC lebih efektif mendorong perilaku inovatif individu daripada membangun kapasitas perubahan organisasi, sementara OCC merupakan kunci utama peningkatan kinerja organisasi. Dalam konteks perbankan syariah pascamerger yang sangat terstruktur, mekanisme teoritis yang umum berlaku di sektor lain tidak otomatis relevan. Bank Syariah X disarankan menguatkan DMC manajer untuk mendorong inovasi dan memprioritaskan penguatan OCC untuk meningkatkan kinerja organisasi.

Kata kunci: Dynamic Managerial Capability, Organizational Change Capacity, Innovative Work Behavior, Kinerja Organisasi, Moderasi Gender, Perbankan Syariah, CB-SEM

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This study aims to analyze the influence of Dynamic Managerial Capability (DMC) on Organizational Performance (OP) through Organizational Change Capacity (OCC) and Innovative Work Behavior (IWB) as mediating variables, as well as to examine the role of gender as a moderator. The study employs an explanatory quantitative approach with cross-sectional and multi-source (cross-level) design. Data were collected from 132 managers and 305 employees at Bank Syariah X Region VIII Surabaya Raya. Employee data were aggregated to the manager level through composite scores, resulting in a final unit of analysis of 132 managers. Data analysis used CB-SEM with Mplus.
The results show excellent model fit (CFI=1.000; RMSEA=0.000; SRMR=0.006). Of the eight hypotheses, two were supported: DMC has a positive and very strong effect on IWB (β=0.966; p<0.001), and OCC has a positive effect on OP (β=0.961; p<0.001). Conversely, DMC has no effect on OCC (β=-0.028; p=0.762), and IWB has no effect on OP (β=-0.257; p=0.129). Gender does not moderate DMC's relationship with OCC (β=-0.129; p=0.225) nor with IWB (β=-0.034; p=0.240). The mediating effects of OCC and IWB are also insignificant.
The study concludes that DMC is more effective at encouraging individual innovative behavior than building organizational change capacity, while OCC is the key driver of organizational performance improvement. In the highly structured post-merger Islamic banking context, theoretical mechanisms commonly applicable in other sectors are not automatically relevant. Bank Syariah X is advised to strengthen manager DMC to foster innovation and prioritize OCC strengthening to improve organizational performance.

Keywords: Dynamic Managerial Capability, Organizational Change Capacity, Innovative Work Behavior, Organizational Performance, Gender Moderation, Islamic Banking, CB-SEM

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Dynamic Managerial Capability, Organizational Change Capacity, Innovative Work Behavior, Kinerja Organisasi, Moderasi Gender, Perbankan Syariah, CB-SEM,Dynamic Managerial Capability, Organizational Change Capacity, Innovative Work Behavior, Organizational Performance, Gender Moderation, Islamic Banking, CB-SEM
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD30.213 Management information systems. Dashboards. Enterprise resource planning. H Social Sciences > HM Sociology > HM141 Leadership
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management > (S2) Master Thesis
Depositing User:	Syahda Elma Rabihah
Date Deposited:	30 Jul 2026 12:47
Last Modified:	30 Jul 2026 12:47
URI:	http://repository.its.ac.id/id/eprint/141299

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