Pengembangan Aplikasi Konsultasi Psikologi Bagi Caregiver Anak Dengan Autism Spectrum Disorder Berbasis Rule-Based Text Classification

Hannani, Yasmin (2026) Pengembangan Aplikasi Konsultasi Psikologi Bagi Caregiver Anak Dengan Autism Spectrum Disorder Berbasis Rule-Based Text Classification. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Jumlah Kasus Autism Spectrum Disorder (ASD) Di Indonesia, Khususnya Di Kota Surabaya, Menunjukkan Perlunya Layanan Pendampingan Berkelanjutan Bagi Anak Dan Keluarga. Caregiver Anak Dengan ASD Sering Menghadapi Kelelahan Emosional, Tekanan Psikologis, Keterbatasan Informasi, Kesulitan Pengasuhan, Serta Hambatan Akses Terhadap Layanan Profesional. Penelitian Ini Bertujuan Mengembangkan Prototipe Aplikasi Konsultasi Psikologis Bagi Caregiver Anak Dengan ASD Yang Mengintegrasikan Fitur Assistant Chatbot, Edukasi, Konsultasi, Dan Komunitas. Pembuatan Dataset Dilakukan Melalui Wawancara Dengan Caregiver Untuk Mengidentifikasi Kebutuhan Dan Permasalahan Yang Dialami. Kemudian, Hasil Wawancara Dikelompokkan Menjadi Beberapa Kategori Sebagai Dasar Penyusunan Knowledge Base Pada Sistem. Proses Pemetaan Masalah Pada Chatbot Dilakukan Menggunakan Rule-Based Text Classification Melalui Pencocokan Kata Kunci Dan Aturan Kategori Untuk Memberikan Respons Serta Rekomendasi Awal Yang Sesuai. Evaluasi Prototipe Dilakukan Menggunakan Think-Aloud Protocol Dan System Usability Scale. Hasil Evaluasi Menunjukkan Bahwa Sebagian Besar Tugas Dapat Diselesaikan Dengan Baik Oleh Pengguna Dengan Skor SUS Rata-Rata 77,5 Sehingga Aplikasi Termasuk Dalam Kategori Baik Dan Memiliki Tingkat Penerimaan Yang Dapat Diterima Oleh Pengguna.
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The Number Of Autism Spectrum Disorder (ASD) Cases In Indonesia, Particularly In Surabaya, Indicates The Need For Continuous Support Services For Children And Their Families. Caregivers Of Children With ASD Often Experience Emotional Exhaustion, Psychological Distress, Limited Access To Information, Caregiving Difficulties, And Barriers To Professional Services. This Study Aims To Develop A Prototype Of A Psychological Consultation Application For Caregivers Of Children With ASD By Integrating An Assistant Chatbot, Educational Content, Consultation Services, And A Community Feature. The Dataset Was Developed Through Interviews With Caregivers To Identify Their Needs And The Problems They Experienced. The Interview Results Were Then Grouped Into Several Categories As The Basis For Developing The System’s Knowledge Base. The Problem-Mapping Process In The Chatbot Was Carried Out Using Rule-Based Text Classification Through Keyword Matching And Category-Based Rules To Provide Appropriate Initial Responses And Recommendations. The Prototype Was Evaluated Using The Think-Aloud Protocol And The System Usability Scale. The Evaluation Results Showed That Most Tasks Could Be Completed Properly By Users, With An Average SUS Score Of 77.5, Indicating That The Application Falls Into The Good Category And Has An Acceptable Level Of User Acceptance.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Autism Spectrum Disorder, Caregiver, Chatbot, Aplikasi Konsultasi Psikologis, Autism Spectrum Disorder, caregiver, chatbot, psychological consultation application
Subjects:	R Medicine > RZ Other systems of medicine T Technology > T Technology (General) > T58.5 Information technology. IT--Auditing
Divisions:	Faculty of medicine and health (MEDICS) > Medical Technology > 11503-(S1) Undergraduate Thesis
Depositing User:	Yasmin Hannani
Date Deposited:	04 Aug 2026 09:41
Last Modified:	04 Aug 2026 09:41
URI:	http://repository.its.ac.id/id/eprint/143326

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