Analisis Supply Chain Performance Dan Supply Chain Influence Dengan Pendekatan Scorecard Dan Structural Equation Model (SEM) (Studi Kasus PT. Panggung Electric)

Wardhani, Ferdiana Koesuma (2005) Analisis Supply Chain Performance Dan Supply Chain Influence Dengan Pendekatan Scorecard Dan Structural Equation Model (SEM) (Studi Kasus PT. Panggung Electric). Masters thesis, Institut Teknologi Sepuluh November.

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Abstract

Dengan semakin meningkatnya persaingan di dunia usaha, setiap perusahaan dituntut untuk mengembangkan strategi perusahaan agar dapat menciptakan keunggulan di mata konsumen. Sejak awal tahun 1990-an, terjadi perubahan dalam strategi manufaktur dengan mulai dikembangkannya kolaborasi antara pemasok, manufaktur, dan konsumen yang dikenal sebagai supply chain. Dengan adanya supply chain, perusahaan diharapkan mampu mengidentifikasi berbagai permasalahan yang timbul, seperti biaya, kualitas, waktu pemesanan, persediaan, penjadwalan produksi, lead time, downtime, dan permasalahan lainnya guna meningkatkan kemampuan perusahaan. PT Panggung Electric Corporation, khususnya MBU-III, merupakan unit bisnis yang memproduksi rak TV berbahan kayu. Pada tahun 2002, unit tersebut mulai menerapkan proses supply chain. Dalam rangka pengendalian dan pengawasan, diperlukan pengukuran kinerja secara berkala terhadap pelaksanaan supply chain serta identifikasi seberapa besar pengaruh supply chain yang diterapkan perusahaan terhadap pemasok, PT Panggung Electric Corporation, dan konsumen guna menentukan prioritas perencanaan peningkatan kinerja supply chain pada masa yang akan datang. Oleh karena itu, penelitian ini dilakukan untuk menganalisis kinerja supply chain pada PT Panggung Electric Corporation, khususnya MBU-III, dengan menggunakan pendekatan SCOR Metric atau yang biasa disebut SCORcard. Pengukuran dilakukan berdasarkan tiga perspektif indikator, yaitu (1) customer facing, (2) internal facing, dan (3) supplier facing, dengan pengolahan data menggunakan Objective Matrix (OMAX). Selain itu, dilakukan analisis supply chain influence dengan pendekatan Structural Equation Modeling (SEM) untuk mengetahui pengaruh ketiga perspektif indikator supply chain terhadap kinerja perusahaan sebagai dasar penentuan prioritas perencanaan perbaikan pada masa yang akan datang. Hasil pengolahan data menunjukkan adanya peningkatan kinerja supply chain sebesar 27% dari periode tahun 2002 hingga tahun 2003. Hasil analisis supply chain influence menunjukkan bahwa perspektif yang paling berpengaruh adalah customer facing dengan nilai estimate sebesar 0,28, diikuti oleh internal facing dengan nilai estimate sebesar 0,25, dan supplier facing dengan nilai estimate sebesar 0,19. Berdasarkan hasil tersebut, atribut customer facing menjadi prioritas utama dalam upaya perbaikan yang akan dilakukan perusahaan, diikuti oleh atribut internal facing sebagai prioritas kedua dan supplier facing sebagai prioritas terakhir.
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With increasing competition in the business environment, companies are required to develop effective strategies to create competitive advantages in the eyes of consumers. Since the early 1990s, manufacturing strategies have undergone significant changes through the development of collaboration among suppliers, manufacturers, and consumers, commonly referred to as supply chain management. Through supply chain management, companies are expected to identify various problems related to cost, quality, ordering time, inventory, production scheduling, lead time, downtime, and other factors in order to improve their capabilities. PT Panggung Electric Corporation, particularly MBU-III, is a business unit that produces wooden TV racks. The unit began implementing supply chain processes in 2002. To support control and monitoring activities, periodic performance measurement of supply chain implementation is required, along with an assessment of the extent to which the company's supply chain influences suppliers, PT Panggung Electric Corporation, and consumers. This assessment is intended to determine priorities for future supply chain performance improvement planning. Therefore, this research analyzes supply chain performance at PT Panggung Electric Corporation, particularly MBU-III, using the SCOR Metric approach, commonly referred to as SCORcard. The measurement is based on three indicator perspectives: (1) customer facing, (2) internal facing, and (3) supplier facing, with data processing using the Objective Matrix (OMAX). In addition, supply chain influence is analyzed using the Structural Equation Modeling (SEM) approach to determine the influence of the three supply chain perspectives on company performance and to establish priorities for future improvement planning. The results show that supply chain performance increased by 27% from 2002 to 2003. The supply chain influence analysis indicates that customer facing has the greatest influence, with an estimated value of 0.28, followed by internal facing with an estimated value of 0.25 and supplier facing with an estimated value of 0.19. Based on these results, the customer-facing attributes should receive the highest priority in the company's improvement efforts, followed by the internal-facing attributes and, lastly, the supplier-facing attributes.

Item Type:	Thesis (Masters)
Additional Information:	RTI 658.7 War a
Uncontrolled Keywords:	Supply Chain, SCOR Model, SCORcard, Performance, Supply Chain Influence, Structural Equation Modeling (SEM)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP
Divisions:	Faculty of Industrial Technology > Industrial Engineering > 26101-(S2) Master Thesis
Depositing User:	magang .
Date Deposited:	28 Sep 2026 03:03
Last Modified:	28 Sep 2026 03:03
URI:	http://repository.its.ac.id/id/eprint/144931

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