Kriteria pelayanan angkutan umum berdasarkan preferensi masyarakat di Jakarta Barat (studi kasus : koridor Jalan Daan Mogot)

Rahadian, Jodi (2015) Kriteria pelayanan angkutan umum berdasarkan preferensi masyarakat di Jakarta Barat (studi kasus : koridor Jalan Daan Mogot). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Setiap manusia pasti melakukan perpindahan dari satu
tempat ke tempat lain, kegiatan berpindah dari satu tempat ke
tempat lain disebut sebagai kegitan transportasi. Kegiatan
trasportasi membutukan moda transpotasi dimana terbagi
menjadi moda transportasi pribadi dan moda transportasi umum.
Transportasi umum di wilayah Jakarta Barat khususnya Jalan
Daan Mogot belum memenuhi keinginan dari pengguna angkutan
umum, seperti: bus yang masih ugal –ugalan, waktu tempuh yang
relatif lama, serta kenyamanan yang masih kurang sehingga
pelayanan angkutan umum yang ada tidak optimal. Penelitian ini
bertujuan mengetahui kriteria pelayanan angkutan umum
berdasarkan preferensi masyarakat di koridor Jalan Daan
Mogot.
Penelitian ini menggunakan pendekatan positivisme dengan
tahapan penelitian meliputi penentuan faktor dan variabel yang
mempengaruhi minat masyarakat dalam menggunakan angkutan
umum yang dianalisis dengan teknik analisis Delphi. Selanjutnya,
eksplorasi preferensi masyarakat terhadap pelayanan angkutan
umum yang digunakan dengan menggunakan teknik analisis
deskriptif kualitatif. Tahapan yang terakhir adalah perumusan
kriteria pelayanan angkutan umum berdasarkan preferensi
masyarakat pengguna angkutan umum dengan menggunakan
deskriptif kualitatif. Hasil dari penelitian berupa kriteria pelayanan angkutan
umum berdasarkan preferensi masyarakat di koridor Jalan Daan
Mogot, Jakarta Barat yaitu: kapasitas, aksesbilitas, waktu
tunggu, keselamatan, kecepatan, kenyamanan, tarif, umur, jenis
kelamin, pendapatan, dan kepemilikan kendaraan bermotor.
Selain itu, diketahui eksplorasi preferensi mayarakat terkait
dengan minat dan pelayanan angkutan umum yang terkait
dengan keinginan dan harapan pengguna, yaitu:
kapasitas,aksesbilitas, waktu tunggu, keselamatan, kecepatan,
kenyamanan,umur, jenis kelamin, dan kepemilikan kendaraan
bermotor. Hasil akhir yang didapatkan berupa kriteria pelayanan
angkutan umum berdasarkan preferensi masyarakat di koridor
jalan Daan Mogot, Jakarta Barat.
=========================================================================== Every human must be doing movement from one place to
another, the moving activities from one place to another is called
a transport activity. Transportation mode of transportation
activity is divided into a mode of personal transportation and
public transportation. Public transportion in West Jakarta
especially Jalan Daan not fulfill the requirement of the users of
public transport, such as buses are still reckless, a relatively long
travel time, as well as the comfort which is still less so that the
existing public transport services is not optimal. This objectives
of this study is to determine the criteria for public transport
services based on public preferences in the corridor Jalan Daan.
This study using positivism approach with the stages of
research involves determining the factors and variables that
affect the public interest in using public transport were analyzed
with techniques Delphi analysis. Furthermore, exploration of
people's preference for public transport services used by using
qualitative descriptive analysis technique. The final stages is the
formulation of the criteria of public transport services based on
community preferences of public transport users using qualitative
descriptive. The results of this research are a criteria of public
transport services based on community preferences in the
corridor Jalan Daan, West Jakarta, namely: capacity,
accessibility, waiting times, safety, speed, comfort, tariffs, age,
gender, income and vehicle ownership. In addition, exploration of
society preferences related to interest and public transport
services associated with the wishes and expectations of users,
namely: capacity, accessibility, waiting times, safety, speed,
comfort, age, gender, and ownership of motor vehicles. The final
result is obtained in the form of criteria based on the preferences
of public transport services in the community Daan road
corridor, West Jakarta.

Item Type: Thesis (Undergraduate)
Additional Information: RSPW 388.413 12 Rah k
Uncontrolled Keywords: transportasi; kriteria pelayanan angkutan umum; preferensi masyarakat
Subjects: H Social Sciences > HE Transportation and Communications > HE311.I4 Urban transportation
Divisions: Faculty of Civil Engineering and Planning > Regional and Urban Planning > 35201-(S1) Undergraduate Thesis
Depositing User: - Taufiq Rahmanu
Date Deposited: 21 Jan 2020 02:38
Last Modified: 21 Jan 2020 02:38
URI: http://repository.its.ac.id/id/eprint/72799

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