Aziz, Ahmad Yahya Abdul (2020) Laporan kerja praktek 6 Juli - 6 Oktober 2020 di PT. Beon Intermedia, Pembuatan Fitur Manage Member dan Login Pada Aplikasi CCTools untuk Kebutuhan Sistem Informasi Karyawan Pada Bidang Customer Care. Project Report. [s.n.], [s.l.]. (Unpublished)
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Abstract
PT. Beon Intermedia merupakan sebuah perusahaan yang telah melayani lebih dari 7000 customer hosting Indonesia. Sebagai perusahaan yang sudah berjalan selama 8 tahun di bidang jasa layanan hosting, berbagai produk ditawarkan seperti produk jasa layanan cloud hosting hingga jasa vps yang murah dan cepat. Dengan semakin berkembangnya perusahaan ini dan jumlah karyawan yang terbatas, dibutuhkan sebuah sistem informasi yang berguna membantu pekerjaan karyawan Beon di bidang Customer Care dalam melayani para customer.
Untuk memaksimalkan kinerja dari para karyawan Beon bidang Customer Care, dibutuhkan sebuah aplikasi dengan fitur login dan manage member yang bertujuan untuk memonitoring customer yang berguna untuk memastikan bahwa proses pemesanan customer untuk sebuah produk lancar sampai dapat digunakan oleh customer tersebut. Dengan adanya sistem login, maka hanya karyawan yang dapat mengakses, sehingga data customer terjaga.
Dengan menggunakan Bahasa pemrograman web dan database seperti HTML, CSS, JS, PHP, SQL, dan tools pendukung seperti Visual Studio Code serta Framework seperti NodeJs, VueJs, dan Phalcon yang bertujuan untuk menunjang pembuatan aplikasi tersebut. Dengan adanya aplikasi tersebut, diharapkan dapat mempermudah karyawan di bidang Customer Care untuk memonitoring para customer apabila terjadi masalah sehingga memenuhi target dari perusahaan.
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PT. Beon Intermedia is a company that has served more than 7000 Indonesian hosting customers. As a company that has been running for 8 years in the field of hosting services, various products are offered, such as cloud hosting services to cheap and fast vps services. With the development of this company and the limited number of employees, an information system is needed that is useful for helping Beon's employees in the field of Customer Care in serving customers.
To maximize the performance of Beon's Customer Care employees, an application with login and member management features is needed which aims to monitor customers which are useful to ensure that the customer order process for a product is smooth until it can be used by the customer. With the login system, only employees can access, so that customer data is maintained.
By using web and database programming languages such as HTML, CSS, JS, PHP, SQL, and supporting tools such as Visual Studio Code and Frameworks such as NodeJs, VueJs, and Phalcon which aim to support the creation of these applications. With this application, it is hoped that it can make it easier for employees in the field of Customer Care to monitor customers in case of problems so that they meet the targets of the company.
| Item Type: | Monograph (Project Report) |
|---|---|
| Uncontrolled Keywords: | Monitoring, login, member, framework, memantau, login, anggota, kerangka kerja |
| Subjects: | T Technology > T Technology (General) > T58.6 Management information systems T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK105.8883 Web authoring software (include web server) T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5105.888 Web sites--Design. Web site development. |
| Divisions: | Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Informatics Engineering > 55201-(S1) Undergraduate Thesis |
| Depositing User: | Ahmad Yahya Abdul Aziz |
| Date Deposited: | 14 Jan 2021 01:31 |
| Last Modified: | 04 Apr 2023 03:01 |
| URI: | http://repository.its.ac.id/id/eprint/82463 |
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