Ramadhan, Muhamad Ilham Fadila (2021) Perancangan Pengukuran Kinerja di Pt XYZ Menggunakan Integrasi Metode SWOT Balanced Scorecard dan Analytical Hierarchy Process (AHP). Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
PT. XYZ merupakan perusahaan yang bergerak dalam manufaktur filter rokok yang memiliki produk bekualitas dengan menggunakan mesin AF/KDF. Filter rokok berfungsi sebagai penyaring udara yang memiliki banyak inovasi sesuai dengan kebutuhan rokoknya. Persaingan yang semakin ketat tentunya mendorong perusahaan untuk meningkatkan perfomansinya secara berkelanjutan. Pada prosesnya, PT XYZ saat ini melakukan penilaian kinerja hanya berdasarkan penilaian finansial. Hal ini menyebabkan visi perusahaan “menjadi pelaku industri kelas dunia” menjadi kurang tercapai. Faktor lain seperti loyalitas pelanggan, kualitas SDM, meminimalisir waste produksi menjadi hal yang kurang diperhatikan. Penelitian ini bertujuan untuk merancang penilaian kinerja pada PT XYZ berdasarkan visi misi perusahaan. Metode yang digunakan untuk merancang sistem penilaian kinerja ini menggunakan integrasi SWOT-balanced scorecard (SWOT-BSC). Selain itu, perancangan pengukuran kinerja ini didukung dengan menggunakan metode Analytical Hierarcy Process (AHP) yang digunakan sebagai pembobotan dan Key Performance Indicator (KPI). Penelitian ini menghasilkan 8 sasaran strategis serta 13 KPI berdasarkan hasil wawancara dan kuisioner kepada top management PT XYZ. Secara keseluruhan, kinerja perusahaan saat ini berada dinilai 6.38 yang berada pada zona kuning dalam sistem OMAX-traffic light. Hal ini menunjukan bahwa kinerja PT XYZ belum mencapai target yang diinginkan dan masih memerlukan perbaikan kinerja untuk memperbaiki target.
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PT. XYZ is a manufacturing company which produces in cigarettes filter, that is committed to produce certainly qualified products with using AF/KDF machine. Cigarette’s filter works as smoke filter to reduce carbon monoxide and also for additional flavor to the cigarettes. The intense of competition will push manufacturing companies to increase their performance continuously. In the process, PT XYZ focus only in financial decision in their performance measurement, this will affect the company’s vision, which is “to become a world class player”, hard to achieve. Other factors such employee’s loyalty, human resources quality, production waste control became less noticed. This study aims to design a performance measurement system at PT XYZ based on their vision and mission. The method used in designing this performance measurement system is integrated SWOT-Balanced scorecard (SWOT-BSC). The performance measurement in this research is also supported by Analytical Hierarchy Process (AHP) to determine the weight between perspectives and Key Performance Indicator (KPI). This research gave 8 strategic objectives and 13 KPI based on interview and questioners to PT XYZ’s top management . Overall, the company current performance is 6.38 which stand in yellow zone from OMAX-traffic light measurement. This means, PT XYZ has not reached the target and still needs an improvement to achieving the target.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | Perfomarance Measurement system,Cigarettes Filter, SWOT-Balanced Scorecard (SWOT-BSC), Analytical Hierary Process (AHP), Sistem Pengukuran Kinerja, Filter rokok, SWOT-Balanced Scorecard (SWOT-BSC), Analytical Hierarcy Process (AHP) |
| Subjects: | T Technology > TS Manufactures |
| Divisions: | Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis |
| Depositing User: | Muhamad Ilham Fadila Ramadhan |
| Date Deposited: | 26 Jul 2021 23:54 |
| Last Modified: | 27 May 2024 11:03 |
| URI: | http://repository.its.ac.id/id/eprint/84491 |
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