Measuring Smart Office Maturity Level (Case Study: The Regional Office Of PT. X)

Nindriasakti, Zahra (2021) Measuring Smart Office Maturity Level (Case Study: The Regional Office Of PT. X). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

A supportive office environment able to influence office worker’s performance. Smart office is the application of smart technologies in a workplace. One of the companies who implement that concept is PT. X. This research measures the maturity of smart office implementation in PT. X regional office. The scorecard consisted of 4 factors which are environment, organization, technology and task. There are 5 level of maturity defined in this research, those are ad-hoc (level 1), opportunistic (level 2), repeatable (level 3), operationalized (level 4) and optimized (level 5). The result shows that the smart office maturity level of PT. X regional office is at 3,714. Level 3 or repeatable level which means the integration between technology to the employee work system is already applied. Environment, technology and task are in level 3 while organization factor is at level 4. Environment factor has the lowest level because of the low maturity level of its sub factors. It is caused by the indifference preference of environment for every employee, the different quality of tools in each room and the need of standardized condition. The suggestion is to implements maintenance to ensure the quality of tools also implements standard and monitor it.
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Lingkungan kantor yang mendukung mampu mempengaruhi kinerja dan produktivitas pekerja. Konsep smart office diartikan sebagai penerapan teknologi di kantor. Salah satu perusahaan yang menerapkan konsep smart office adalah PT. X. Penelitian ini akan mengukur kematangan (maturity) implementasi in smart office di PT. X pada region IV. Scorecard terdiri dari 4 faktor yaitu faktor lingkungan, organisasi, teknologi dan tugas. Ada 5 level kematangan yang didefinisikan dalam penelitian ini, yaitu ad-hoc (level 1), opportunistic (level 2), repeatable (level 3), operationalized (level 4) dan optimized (level 5). Hasil dari perhitungan didapat bahwa tingkat kematangan smart office PT. X berada pada 3,714. Level 3 atau level repeatable yaitu level yang sudah menerapkan integrasi antara sistem teknologi dengan sistem kerja pegawai. Faktor lingkungan, teknologi dan tugas berada pada level 3, sedangkan faktor organisasi berada pada level 4. Rendahnya tingkat kematangan smart office pada faktor lingkungan dikarenakan rendahnya tingkat kematangan sub faktor seperti sub faktor pencahayaan, kebisingan, dan suhu. Hal ini dikarenakan perbedaan preferensi lingkungan pada setiap karyawan, kualitas alat yang berbeda di setiap ruangan dan dibutuhkannya standar mengenai lingkungan yang cocok untuk sebagian besar karyawan. Saran untuk perusahaan adalah melakukan pemeliharaan untuk memastikan kualitas alat serta menerapkan standar dan memantau pengimplementasian standar tersebut.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Macro Ergonomic, Maturity Level, Smart Office , : Ergonomi Makro.
Subjects:	Q Science > Q Science (General) T Technology > T Technology (General)
Divisions:	Faculty of Industrial Technology and Systems Engineering (INDSYS) > Industrial Engineering > 26201-(S1) Undergraduate Thesis
Depositing User:	Zahra Nindriasakti
Date Deposited:	24 Aug 2021 06:56
Last Modified:	24 Aug 2021 06:56
URI:	http://repository.its.ac.id/id/eprint/90065

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