Analisis Pengaruh Beban Kerja dan Pengawasan terhadap Stres Kerja dan Kinerja Karyawan Departemen Produksi PT. XYZ

Qastalano, Rezha Isyraqi (2019) Analisis Pengaruh Beban Kerja dan Pengawasan terhadap Stres Kerja dan Kinerja Karyawan Departemen Produksi PT. XYZ. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

PT. XYZ merupakan perusahaan galangan di kabupaten Lamongan yang bergerak di bidang reparasi kapal berada di kabupaten Lamongan yang berfokus melayani jasa perbaikan, perawatan, dan pemeliharaan kapal.Berdasarkan data penyebab keterlambatan reparasi kapal, kriteria yang paling dominan yaitu penambahan dan pengembangan pekerjaan reparasi kapal yang menyebabkan bertambahnya volume pekerjaan reparasi. Namun, bertambahnya volume pekerjaan dengan tidak diselingi dengan target waktu yang cukup mengakibatkan beban kerja berlebihan. Pengawasan juga mendukung beban kerja terhadap stres kerja bagi karyawan sehingga dapat berpengaruh pada kinerja karyawan. Penelitian ini bertujuan mengindentifikasi seberapa pengaruh beban kerja dan pengawasan terhadap stres kerja dan kinerja karyawan departemen produksi di PT. XYZ. Pengambilan data diambil dengan menggunakan kuesioner dengan sampel 134 responden dengan teknik pengambilan sampel yaitu disproportionate sratified random sampling. Pengolahan data kuesioner tersebut menggunakan metode analisa dengan SEM-PLS. Hasil penelitian ini menunjukkan bahwa beban kerja berpengaruh positif terhadap stres kerja namun beban kerja tidak berpengaruh terhadap kinerja. Sedangkan, pengawasan juga berpengaruh positif terhadap stres kerja dan kinerja. Namun, stres kerja tidak berpengaruh terhadap kinerja. Untuk perbaikan perusahaan ke depan, PT. XYZ menetapkan dan meninjau ulang standar beban kerja dan standar lembur, menerapkan pengawasan yang efektif dan sistem reward bagi karyawan berprestasi, memberikan motivasi dan training sehingga hal ini dapat mengurangi stres kerja dan memberikan peningkatan kinerja perusahaan. ================================================================================================ PT. XYZ is a shipyard company in Lamongan district which is engaged in ship reparation located in Lamongan district focusing on ship repair services. Based on data on the cause of ship reparation delay, the most dominant criterion were the addition and development of ship repair work which causes the increase in the volume of repairs work. However, increasing the volume of work by not being punctuated with sufficient time targets leads to excessive workload. Supervision also supported the workload of work stress for employees so that it can effect on employee performance. This study aims to determine how the influence of workload and supervision of job stress and employee performance of production department in PT. XYZ. The data were collected using questionnaires distributed and sample 134 respondents using sampling technique was disproportionate sratified random sampling. Data processing questionnaire using the method of analysis with SEM-PLS. The results of this study indicate that workload has a positive effect on work stress but work stress does not affect on performance. Meanwhile, supervision also has a positive effect on work stress and performance. However, work stress does not affect on performance. For future company improvement, PT. XYZ sets and reviews workload standards and overtime standards, implements effective supervision and reward systems for achievement employees, provides motivation and training so that this can reduce work stress and improve company performance.

Item Type: Thesis (Masters)
Additional Information: RTMT 658.54 Qas a-1 2019
Uncontrolled Keywords: Workload, Supervision, Work Stress, Performance
Subjects: H Social Sciences > HA Statistics > HA31.3 Regression. Correlation
H Social Sciences > HF Commerce > HF5549.2 Personel Management
H Social Sciences > HF Commerce > HF5549.5.P35 Performance standards
Divisions: 61101-Magister Management Technology
Depositing User: Rezha Isyraqi Qastalano
Date Deposited: 22 Jul 2021 07:48
Last Modified: 22 Jul 2021 07:48
URI: https://repository.its.ac.id/id/eprint/61042

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