Items where Author is "Ratnasari, Teti Dwi"
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Ratnasari, Teti Dwi (2002) Analisis Kepuasan Dan Penentuan Prioritas Kualitas Layanan PT. Telkom Cabang Magetan Menurut Persepsi Dan Harapan Pelanggan. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.