Items where Author is "Restiana, Sella Wahyu"
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Restiana, Sella Wahyu and Susanto, Tony Dwi and Darmaningrat, Eko Wahyu Tyas (2015) PEMBUATAN SOP IT SERVICE OPERATION BERDASARKAN GAP ANALYSIS DAN ITIL 2011. Seminar Nasional Sistem Informasi Indonesia, 2-3 November 2015. pp. 55-61.