Items where Author is "Rohmah, Aniq Jazilatur"

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Rohmah, Aniq Jazilatur (2023) Peningkatan Kualitas Layanan pada Perusahaan Jasa Perawatan Listrik dan Pencahayaan dengan Metode Servqual, Importance Performance Analysis (IPA) dan Kano Model. Masters thesis, Institut Teknologi Sepuluh Nopember.

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