Items where Author is "Rohmah, Aniq Jazilatur"

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Thesis

Rohmah, Aniq Jazilatur (2023) Peningkatan Kualitas Layanan pada Perusahaan Jasa Perawatan Listrik dan Pencahayaan dengan Metode Servqual, Importance Performance Analysis (IPA) dan Kano Model. Masters thesis, Institut Teknologi Sepuluh Nopember.

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