Items where Author is "Susanto, Tony Dwi"

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Budiman, Mohamad Fajar and Susanto, Tony Dwi and Darmaningrat, Eko Wahyu Tyas (2015) PEMBUATAN STANDAR OPERASIONAL PROSEDUR (SOP) PROSES-PROSES SERVICE OPERATION BERDASARKAN KERANGKA KERJA ITIL V3 DAN PERMENKEU NO. 169/PMK.01/2012 (STUDI KASUS PADA KANTOR PELAYANAN PERBENDAHARAAN NEGARA SURABAYA II). Seminar Nasional Sistem Informasi Indonesia.

Restiana, Sella Wahyu and Susanto, Tony Dwi and Darmaningrat, Eko Wahyu Tyas (2015) PEMBUATAN SOP IT SERVICE OPERATION BERDASARKAN GAP ANALYSIS DAN ITIL 2011. Seminar Nasional Sistem Informasi Indonesia, 2-3 November 2015. pp. 55-61.

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