Items where Author is "YULIANA, SUROYYA"
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YULIANA, SUROYYA (2014) ANALISIS STATISTIK TINGKAT KEPUASAN DAN LOYALITAS PELANGGAN TERHADAP SERVICE QUALITY JASA BENGKEL MOBIL (STUDI KASUS: BENGKEL MOBIL ENGGAL, GRESIK, JATIM). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.
YULIANA, SUROYYA (2014) ANALISIS STATISTIK TINGKAT KEPUASAN DAN LOYALITAS PELANGGAN TERHADAP SERVICE QUALITY JASA BENGKEL MOBIL (STUDI KASUS: BENGKEL MOBIL ENGGAL, GRESIK, JATIM). In: Final Assignment of Statistic, DEPARTMENT OF STATISTICS Faculty of Mathematics and Natural Sciences.