Items where Author is "Yenni, Yenni"

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Yenni, Yenni (2005) Peningkatan Kualitas Pelayanan Kesehatan Instalasi Rawat Jalan RSUD Dr. Soetomo Di Surabaya Dengan Menerapkan Quality Function Deplyoment. Masters thesis, Institut Teknologi Sepuluh Nopember.

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