Items where Author is "suryadarma, adi"

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Thesis

suryadarma, adi (2020) Analisa Kualitas Layanan Jasa Maintenance Overhaul Dengan Menggunakan Metode Servqual Dan Quality Function Deployment Studi Kasus Pada PT. PJB UPHT (Unit Pemeliharan Wilayah Timur) Gresik. Masters thesis, Institut Teknologi Sepuluh November.

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