Zulfany, Almira Hasna (2019) Pengembangan Model Pengukuran Beban Kerja Mental Remote Worker Menggunakan Kombinasi Metode SWAT dan NASA TLX (Studi Kasus: Remote Software Engineer). Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Telecommuting atau “bekerja dari rumah”, adalah opsi pola kerja baru yang ada di era industri 4.0. Tren remote working juga didukung dengan teknologi komunikasi dan informasi yang semakin berkembang. Software Engineer bertugas untuk menciptakan aplikasi berbasis web menggunakan bahasa pemrograman. Interaksi fisik saat bekerja sangat minim karena kunci utama dari pekerjaan seorang Software Engineer adalah kemampuan kognitif. Oleh karena itu, keterampilan intelektual perlu dipertimbangansebagai alat untuk menganalisis kinerja manusia. Penelitian ini bertujuan untuk mengembangkan model pengukuran beban kerja mental Remote Worker menggunakan metode SWAT. SWAT akan menggambarkan model multi dimensional dari beban kerja yang terdiri atas tiga elemen yaitu (1) Beban Waktu, (2) Beban Usaha Mental, (3) Beban Tekanan Psikologis. Serta dilakukan uji validitas dan uji reliabilitas. Dari pengukuran beban kerja mental metode SWAT didapatkan bahwa 26 dari 54 responden memiliki beban kerja tinggi. Terdapat 6 responden yang merupakan pekerja dengan nilai beban kerja mental maksimum sebesar 100 sementara Development and Operations Engineer memiliki nilai beban kerja mental terendah sebesar 18.55. Dari hasil uji menunjukkan bahwa metode SWAT valid dan reliabel.
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Telecommuting or "working from home", is a new option for working systems that exist in the industrial era 4.0. Remote working trends are also
supported by growing communication and information technology. Software Engineer is responsible for creating web-based applications using programming
languages. Physical interaction at work is very minimal because the main key to the work of a Software Engineer is cognitive ability. Therefore, intellectual skills need to be considered as a tool for analyzing human performance.
This study aims to develop a model of measuring the mental workload of Remote Workers using SWAT method. SWAT will describe the multi-dimensional model of workload which consists of three elements, namely (1) Time Load, (2) Mental Effort Load, and (3) Psychological Stress Load. Whereas NASA TLX can accommodate SWAT deficiencies by including elements (4) Own Performance and (5) Physical Demand. As well as validity tests using SPSS software and reliability test. From the measurement of the mental workload of the SWAT method it was found that 26 of 54 respondents had a high workload. There were 6 respondents who were workers with a maximum mental workload value of 100 while Development and Operations Engineers had the lowest mental workload value of 18.55. From the test results indicate that the SWAT method is valid and reliable.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | RTI 658.54 Zul p-1 2019 |
| Uncontrolled Keywords: | Teleworking, Remote Worker, Software Engineer, Beban Kerja Mental, SWAT |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD56.25 Industrial efficiency--Measurement. Industrial productivity--Measurement. H Social Sciences > HF Commerce > HF5549 Job analysis. Personnel management. Employment management T Technology > T Technology (General) > T58.8 Productivity. Efficiency |
| Divisions: | Faculty of Industrial Technology and Systems Engineering (INDSYS) > Industrial Engineering > 26101-(S2) Master Thesis |
| Depositing User: | Almira Hasna Zulfany |
| Date Deposited: | 23 Sep 2021 07:53 |
| Last Modified: | 13 Apr 2023 05:26 |
| URI: | http://repository.its.ac.id/id/eprint/60447 |
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