Pengukuran Kinerja Pada Bisnis Digital: Analisis Bibliometrik

Anwar, Nuranisa Zahra (2024) Pengukuran Kinerja Pada Bisnis Digital: Analisis Bibliometrik. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Bisnis digital mengalami perkembangan yang cukup pesat terbukti dengan naiknya penerimaan e-commerce secara signifikan. Hal tersebut menandakan bahwa bisnis digital mengalami prospek yang menjanjikan. Maka penting untuk dilakukan pengelolaan dalam sebuah bisnis, salah satunya adalah pengelolaan pada Sumber Daya Manusia (SDM). Pengukuran kinerja merupakan salah satu fungsional manajemen yang mengelola SDM dalam menjalankan strategi bisnis. Terdapat cukup banyak penelitian telah dilakukan mengenai manajemen kinerja dengan menerapkan metode bibliometrik dan literature review sistem. Salah satu hasil penelitian mencatat bahwa eksplorasi mengenai pengukuran kinerja pada bisnis masih memiliki potensi perkembangan, tetapi disayangkan masih sedikit penelitian yang secara khusus membahas pengukuran kinerja pada bisnis digital dengan metode bibliometrik. Penggunaan metode bibliometrik tidak hanya dapat mengisi kesenjangan pengetahuan ini, tetapi juga memberikan arahan untuk penelitian mendatang. Hal ini diharapkan dapat memberikan kontribusi berharga dan mendukung implementasi praktis di masa depan pada konteks bisnis digital. Hasil dari penelitian ini mengenai Scientific Performance menguji terkait dengan analisis kinerja pada publikasi tahunan data penelitian, sumber jurnal data penelitian, kontribusi negara serta kinerja sitasi sementara untuk analisis science mapping menghasilkan 3 kluster co-occurence, 8 kluster thematic map, 10 kluster bibliographic coupling, serta 7 kluster analisis ko-sitasi. Berdasarkan hasil pengolahan data baik itu melalui teknik analisis scientific mapping dan juga science mapping penelitian mendatang dapat memusatkan perhatiannya pada sejumlah tema krusial yang lebih spesifik dan belum sepenuhnya dieksplorasi. Tema-tema tersebut mencakup aspek-aspek seperti digital storage, benchmarking, decision making, key Performance indicators, efficiency, performance, surveys, information systems, information management, business processes, business sustainability, innovation, digitalization entrepreneurship, electronic commerce, dan behavioral research. Penelitian dapat diperluas dengan menggunakan basis data jurnal yang lebih komprehensif dan memanfaatkan alat bantu perangkat lunak lainnya untuk mendukung analisis dan interpretasi data yang lebih mendalam.
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Digital business is experiencing quite rapid development as evidenced by the significant increase in e-commerce acceptance. This indicates that digital business has promising prospects, so it is important to carry out management in a business, one of which is managing human resources. Performance measurement is one of the management functions that manages the human resources of a business. There has been quite a lot of research conducted on performance management by applying bibliometric methods and literature review systems. One of the research results notes that exploration of performance measurement in business still has potential for development, but unfortunately there is no research that specifically discusses performance measurement in digital business using bibliometric methods. The use of bibliometric methods can not only fill these knowledge gaps, but also provide directions for future research. It is hoped that this will provide a valuable contribution and support future practical implementation in a digital business context. The results of this research regarding Scientific Performance are related to performance analysis on annual research data publications, research data journal sources, country contributions and citation performance while the science mapping analysis produces 3 co-occurrence clusters, 8 thematic map clusters, 10 bibliographic coupling clusters, as well as 7 cluster co-citation analysis. Based on the results of data processing, both through scientific mapping analysis techniques and also science mapping, future research can focus its attention on a number of crucial themes that are more specific and have not yet been fully explored. These themes include aspects such as digital storage, benchmarking, decision making, key performance indicators, efficiency, performance, surveys, information systems, information management, business processes, business sustainability, innovation, digitalization entrepreneurship, electronic commerce, and behavioral research . Research can be expanded by using more comprehensive journal databases and utilizing other software tools to support more in-depth data analysis and interpretation.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Digital Business, Digital transformation, Performance Measurement, Performance Indicator, Bisnis Digital, Transformasi Digital, Pengukuran Kinerja, Indikator Kinerja
Subjects:	H Social Sciences > HB Economic Theory > HB615 Entrepreneurship. H Social Sciences > HD Industries. Land use. Labor > HD9706.2 Measuring instruments H Social Sciences > HF Commerce > HF5549.5 Job evaluation. Z Bibliography. Library Science. Information Resources > Z669.8 Bibliometrics
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management > 61205-(S1) Undergraduate Thesis
Depositing User:	Nuranisa Zahra
Date Deposited:	12 Feb 2024 04:13
Last Modified:	12 Feb 2024 04:13
URI:	http://repository.its.ac.id/id/eprint/106859

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