Analisis Faktor Sukses Berbagi Pengetahuan Pemangku Kepentingan pada Tahapan Desain-Konstruksi-Operasional

Putri, Ni Putu Eka Utari (2026) Analisis Faktor Sukses Berbagi Pengetahuan Pemangku Kepentingan pada Tahapan Desain-Konstruksi-Operasional. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Industri konstruksi di Indonesia memiliki peran strategis dalam mendukung perekonomian nasional, namun masih menghadapi tantangan besar terkait efisiensi, keberlanjutan, dan pengelolaan pengetahuan. Berbagi pengetahuan antar pemangku kepentingan menjadi kunci untuk meningkatkan efektivitas manajemen proyek, memperkuat kolaborasi, meminimalisir kesalahan, mengurangi risiko, serta mendorong inovasi dan keberlanjutan operasional bangunan. Meskidemikian, praktik berbagi pengetahuan belum optimal. Kondisi ini menimbulkan masalah nyata seperti rework, rendahnya efisiensi, serta keterbatasan inovasi dalam proyek konstruksi. Penelitian ini dilakukan untuk mengetahui tingkat awareness stakeholder terhadap knowledge sharing, serta untuk mengidentifikasi faktor sukses berbagi pengetahuan stakeholder pada tahapan desain, konstruksi, dan operasional. di kota Surabaya, yang dikenal sebagai salah satu pusat pertumbuhan sektor real estat di Indonesia. Metode penelitian menggunakan pendekatan eksploratif deduktif dengan pengumpulan data kuantitatif melalui survei kuesioner kepada responden yang dipilih secara purposive sampling yang melibatkan stakeholder tahapan proyek yang meliputi manajemen desain, manajemen proyek konstruksi dan manajemen operasional properti di Surabaya sebagai responden dengan total 100 responden. Analisis data dilakukan adalah dengan menggunakan metode deskriptif dan Exploratory Factor Analysis (EFA). Hasil penelitian menunjukkan 8% responden belum mengetahui sama sekali konsep berbagi pengetahuan, 19% hanya pernah mendengar istilahnya tanpa memahami makna secara utuh, 51% sudah mengetahui konsep berbagi pengetahuan secara umum, dan 22% telah memahami dengan baik serta menerapkannya secara aktif. meskipun awareness terhadap konsep berbagi pengetahuan relatif tinggi, implementasi praktisnya masih terbatas. Terdapat 15 variabel sukses berbagi pengetahuan yang dianalisis dalam penelitian ini. Analisis faktor berhasil mengidentifikasi tiga dimensi faktor sukses utama yaitu, dukungan sosial & teknologi digital, budaya organisasi, dan faktor manajerial.
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The construction industry in Indonesia plays a strategic role in supporting the national economy, but still faces significant challenges related to efficiency, sustainability, and knowledge management. Sharing knowledge among stakeholders is key to improving project management effectiveness, strengthening collaboration, minimizing errors, reducing risks, and driving innovation and operational sustainability of buildings. Nevertheless, the practice of knowledge sharing is not yet optimal. This condition leads to real problems such as rework, low efficiency, and limited innovation in construction projects. This research was conducted to determine the level of stakeholder awareness regarding knowledge sharing, and to identify the success factors for knowledge sharing among stakeholders at the design, construction, and operational stages. in the city of Surabaya, which is known as one of the growth centers for the real estate sector in Indonesia. The research method uses a deductive exploratory approach with quantitative data collection thru a questionnaire survey to respondents selected by purposive sampling, involving project stakeholder stages including design management, construction project management, and property operational management in Surabaya, with a total of 100 respondents. Data analysis was conducted using descriptive methods and Exploratory Factor Analysis (EFA). The research results show that 8% of respondents are completely unfamiliar with the concept of knowledge sharing, 19% have only heard the term without fully understanding its meaning, 51% are generally aware of the concept of knowledge sharing, and 22% have a good understanding and actively apply it. Although awareness of the concept of knowledge sharing is relatively high, its practical implementation is still limited. There are 15 success variables for knowledge sharing that were analyzed in this study. Factor analysis successfully identified three main dimensions of success factors: social & digital technology support, organizational culture, and managerial factors.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Berbagi Pengetahuan, Properti, Faktor Sukses, Kolaborasi, Multistakeholder,Knowledge Sharing, Property, Success Factors, Collaboration, Multistakeholder
Subjects:	T Technology > TA Engineering (General). Civil engineering (General) T Technology > TH Building construction > TH438 Construction industry--Management. Project management.
Divisions:	Faculty of Civil, Planning, and Geo Engineering (CIVPLAN) > Civil Engineering > 22101-(S2) Master Thesis
Depositing User:	Ni Putu Eka Utari Putri
Date Deposited:	02 Feb 2026 03:08
Last Modified:	02 Feb 2026 03:08
URI:	http://repository.its.ac.id/id/eprint/131660

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