Fornah, Hassan Andrew (2020) Assessing Supply Chain Practices And How They Are Perceived To Impact Performance Of Firms In Sierra Leone: A Case Study Of Sierra Leone Telecommunication Company Limited(Sierratel). Masters thesis, Institut Teknologi Supluh Nopember, Surabaya.
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Abstract
As competition is no longer between organizations but among supply chain players, Supply chain processes have become a major strategy employed by many businesses to gained competitive advantage and improving organizational performance. The purpose of this research was assessing Supply Chain Practices and how they are perceived to impact the performance of firms in Sierra Leone a case study in a Telecommunication Company (Sierratel). Two paradigms of the supply chain were developed for this research. Supply chain enablers (Organization, People, Technology, Plan, Source, Deliver, Information Sharing) and supply chain non-financial performance (Flexibility, Responsiveness, Reliability and Agility). Self-administered questionnaires were sent to thirty-four (34) respondents through the google form platform using a simple stratified random sampling technique. Descriptive statistics are applied to analyses the data through SPSS. The results shown differences in the various supply chain practices adopted and implemented by the company. The people, technology, delivery, responsiveness, reliability and agility did not show much impact on the company’s performance. Further analysis also revealed that supply chain processes as one of the practices among the others adopted and implemented are almost in its right footpath as compared to strategy and performance but the continuous improvement of supply chain practices will attain a sustainable competitive advantage and hence firm’s performance
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Karena persaingan tidak lagi antara organisasi tetapi di antara pemain rantai pasokan, proses rantai pasokan telah menjadi strategi utama yang digunakan oleh banyak bisnis untuk memperoleh keunggulan kompetitif dan meningkatkan kinerja organisasi. Tujuan dari penelitian ini adalah menilai Praktek Rantai Pasokan dan bagaimana mereka dianggap mempengaruhi kinerja perusahaan di Sierra Leone, sebuah studi kasus di Perusahaan Telekomunikasi (Sierratel). Dua paradigma rantai pasokan dikembangkan untuk penelitian ini. Pemberdayaan rantai pasokan (Organisasi, Orang, Teknologi, Rencana, Sumber, Pengiriman, Berbagi Informasi) dan kinerja rantai pasokan non keuangan (Fleksibilitas, Daya Tanggap, Keandalan dan Agility). Kuisioner yang dikelola sendiri dikirimkan kepada tiga puluh empat (34) responden melalui platform google form menggunakan teknik stratified random sampling sederhana. Statistik deskriptif diterapkan untuk menganalisis data melalui SPSS. Diasumsikan bahwa perbaikan berkelanjutan dari praktik rantai pasokan akan mencapai keunggulan kompetitif dan karenanya kinerja perusahaan. Hasil dari temuan menunjukkan perbedaan dalam berbagai praktik rantai pasok yang diadopsi dan diimplementasikan oleh perusahaan. Sumber daya manusia, teknologi, pengiriman, keresponsifan, reliability, dan agility tidak menunjukkan dampak yang besar pada kinerja perusahaan. Analisis lebih lanjut juga mengungkapkan bahwa proses-proses rantai pasok sebagai salah satu praktik yang diadopsi dan diimplementasikan di antara yang lain, hampir di jalur yang benar dibandingkan dengan strategi dan kinerja.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | RTI 658.312 5 For a-1 2020 |
| Uncontrolled Keywords: | hassanfofie@gmail.com |
| Subjects: | H Social Sciences > HF Commerce > HF5549.5.P35 Performance standards |
| Divisions: | Faculty of Industrial Technology and Systems Engineering (INDSYS) > Industrial Engineering > 26101-(S2) Master Thesis |
| Depositing User: | Hassan Andrew Fornah |
| Date Deposited: | 07 Mar 2025 02:08 |
| Last Modified: | 07 Mar 2025 02:08 |
| URI: | http://repository.its.ac.id/id/eprint/74637 |
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