Evaluasi Dan Analisis User Experience Pada Produk Digital Dengan Metode Heuristic Evaluation Dan Usability Testing

Pasya, Devi Hainun (2021) Evaluasi Dan Analisis User Experience Pada Produk Digital Dengan Metode Heuristic Evaluation Dan Usability Testing. Project Report. [s.n.], [s.l.]. (Unpublished)

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Abstract

PT Telekomunikasi Indonesia merupakan perusahaan Badan Usaha Milik Negara (BUMN) yang bergerak di bidang jasa layanan Teknologi Informasi dan Komunikasi (TIK) dan jaringan telekomunikasi di Indonesia. Bidang yang saya kerjakan saat melakukan Kerja Praktik adalah UX Research, yaitu melakukan evaluasi menyeluruh dari pengguna dan kebutuhan dari suatu produk digital guna mengidentifikasi kesulitan dari pengguna dan membuat desain produk yang lebih baik. Produk dievaluasi dengan menggunakan metode Heuristic Evaluation dan Usability Testing. Dalam Heuristic Evaluation digunakan 10 prinsip usability heuristics oleh Jakob Nielsen sebagai acuan dalam melakukan evaluasi terhadap desain UI. Dalam Usability Testing disiapkan 5-6 responden yang akan diminta untuk mencoba produk, kemudian behavior dari responden akan di analisa sebagai acuan perbaikan desain UI. ======================================================================================================= PT Telekomunikasi Indonesia is a State-Owned Enterprise (BUMN) which engaged in Information and Communication Technology (ICT) services and telecomunications networks in Indonesia. The field that I in while doing the Project Work is UX Researcg, which is to conduct a thorough evaluation of users and the needs of a digital product in order to identify user difficulties and create a better product design. Products are evaluated using the Heuristic Evaluation and Usability Testing methods. In Heuristic Evaluation, we use Jakob Nielsen's 10 principles of usability heuristics as a reference in evaluating UI design. In Usability Testing, 5-6 respondents are prepared to be asked to try the product, then the behavior of the respondents will be analyzed as a reference for improving the UI design.

Item Type: Monograph (Project Report)
Uncontrolled Keywords: evaluasi heuristik, antarmuka pengguna, pengujian kegunaan, pengalaman user, heuristic evaluation, user interface, usability testing, user experience
Subjects: H Social Sciences > HF Commerce > HF5415.335 Consumer satisfaction
Q Science > QA Mathematics > QA76.76.A63 Application program interfaces
T Technology > T Technology (General) > T57.84 Heuristic algorithms.
Divisions: Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Informatics Engineering > 55201-(S1) Undergraduate Thesis
Depositing User: Devi Hainun Pasya
Date Deposited: 30 Dec 2021 07:08
Last Modified: 17 Jan 2022 08:24
URI: https://repository.its.ac.id/id/eprint/92129

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